Windows 11 PC Sleep Mode Issue: Unresponsive Wake-Up and Fast-Spinning Fans

Anonymous
2023-09-08T20:54:13+00:00

I am encountering a problem with my Windows 11 PC where it fails to wake up from sleep mode. The only solution I've found to turn it back on is by manually switching off the power supply and then switching it back on. Additionally, I've noticed that as soon as I initiate sleep mode, my computer's fans start spinning at a high speed. This issue began occurring randomly, and I have not made any recent updates or changes to my system.

Troubleshooting Steps Taken So Far:

  1. Checked for Windows Updates: I ensured that my Windows 11 is up to date with the latest updates and patches.
  2. Driver Updates: I have also verified that all my device drivers are up to date.
  3. Power Settings: I reviewed and adjusted my power settings
  4. Enabled & Disabled Fast Startup and Hibernate
Windows for home | Windows 11 | Sleep and Power on, off

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  1. Anonymous
    2023-09-08T22:54:22+00:00

    Hi, Paykre,

    Sorry to hear you're experiencing this issue.

    Please provide some more details to help identify what is causing this problem. Are you using a laptop or a desktop? Which is the full model of your computer/laptop or motherboard?

    Also, attach a screenshot of the System Information Page:

    1-Right-click on Start then click on Run

    2-Type: msinfo32 and click on Ok

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  2. Anonymous
    2023-09-08T23:48:37+00:00

    Hello,

    Thanks for reaching out, I am on a desktop using a gigabyte b550 aorus elite ax v2 am4 motherboard. And here is my system information page:

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  3. Anonymous
    2023-09-09T23:11:02+00:00

    A common cause for this problem is an outdated version of Bios. There is a new version of the Bios on the Gigabyte website released on Aug 09, 2023 which has fixes to "improve system stability". Downloading and installing the latest version of Bios from this link should fix this problem.

    https://www.gigabyte.com/Motherboard/B550-AORUS...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2024-01-18T00:19:07+00:00

    I have this same issue and I updated my bios to the newest one 2 days ago and it keeps happening.

    Sometimes it wakes up from sleep mode, other times it does not.

    All the monitor lights just blink and the PC lights and fans come on, but it never actually comes back (I can't force shut down from the keyboard)

    I have to shut the power supply off, drain residual power, turn PSU back on and then it works to start up again

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    8 people found this answer helpful.
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  5. Anonymous
    2024-03-25T07:56:09+00:00

    I am also having this problem. I am using an ASRock motherboard. Most the time my PC wakes from sleep no problem but once every week or two when I go to wake it the fans spin up and leds light up but there is no video output. I've tried switching USB ports and pressing the power button when this happens and still nothing happens. The only way to resolve is to force shut down the PC by holding down the power button/switching off the power supply and restart the computer.

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    10+ people found this answer helpful.
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