Random Restarts When Idle

Anonymous

My computer keeps randomly restarting when left idle for a bit. I have attached my .dmp files.

Assistance would be greatly appreciated!

https://drive.google.com/drive/folders/1ZGwHST52tMmk0JeDmp37KhZA1E0kaT57?usp=drive_link

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

47 answers

DaveM121 935.1K Reputation points Independent Advisor

2023-08-23T06:26:09+00:00

That new minidump file also lists a river associated to the AMD Processor.

Click your Start Button, type regedit and hit Enter to open the Registry Editor.

Click View and make sure 'Address Bar' is turned on.

Paste this into the Address Bar at the top and hit Enter.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\amdppm

In the right hand pane, nots down the value of Start

Then double click Start, set its Data Value to 4 and click OK

Restart (not shut down) your PC to apply that change and wait to see if it is stable
Was this answer helpful?

0 comments No comments
Anonymous

2023-08-23T10:12:22+00:00

Okay it's value was 3 and I changed it to 4 - will let you know! Thank you again!
Was this answer helpful?

0 comments No comments
DaveM121 935.1K Reputation points Independent Advisor

2023-08-23T10:12:46+00:00

Glad to help!
Was this answer helpful?

0 comments No comments
Anonymous

2023-08-23T11:53:55+00:00

It crashed again :(

I have uploaded the latest dmp file

https://drive.google.com/drive/folders/1ZGwHST52tMmk0JeDmp37KhZA1E0kaT57?usp=drive_link
Was this answer helpful?

0 comments No comments
DaveM121 935.1K Reputation points Independent Advisor

2023-08-23T11:59:38+00:00

That new minidump file just listed RAM corruption once again.

Are you running any VM or emulator on your PC, or do you have you processor overclocked, or is there an XMP profile set on your RAM in BIOS?
Was this answer helpful?

0 comments No comments