Random Restarts When Idle

Anonymous
2023-08-19T11:34:19+00:00

My computer keeps randomly restarting when left idle for a bit. I have attached my .dmp files.

Assistance would be greatly appreciated!

https://drive.google.com/drive/folders/1ZGwHST52tMmk0JeDmp37KhZA1E0kaT57?usp=drive_link

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-08-22T11:16:38+00:00

    i had over 100 shut downs and restarts . It turned out the GPU was loose and some cables inside of the PC . So , might reseat the GPU and check every cable inside of the PC whether it s plugged in well . Also check the cables outside of the case .

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  2. DaveM121 935.1K Reputation points Independent Advisor
    2023-08-22T11:08:58+00:00

    Glad to help!

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  3. Anonymous
    2023-08-22T11:08:19+00:00

    Okay thank you!

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  4. DaveM121 935.1K Reputation points Independent Advisor
    2023-08-22T11:01:11+00:00

    Yes, you can safely delete the old minidump files, they are no longer required.

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  5. Anonymous
    2023-08-22T10:57:11+00:00

    Really appreciate it! Will let you know if it crashes again - should I be deleting the dmp files every time I report to you here?

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