Random Restarts When Idle

Anonymous
2023-08-19T11:34:19+00:00

My computer keeps randomly restarting when left idle for a bit. I have attached my .dmp files.

Assistance would be greatly appreciated!

https://drive.google.com/drive/folders/1ZGwHST52tMmk0JeDmp37KhZA1E0kaT57?usp=drive_link

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-08-23T10:12:22+00:00

    Okay it's value was 3 and I changed it to 4 - will let you know! Thank you again!

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  2. DaveM121 935.1K Reputation points Independent Advisor
    2023-08-23T06:26:09+00:00

    That new minidump file also lists a river associated to the AMD Processor.

    Click your Start Button, type regedit and hit Enter to open the Registry Editor.

    Click View and make sure 'Address Bar' is turned on.

    Paste this into the Address Bar at the top and hit Enter.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\amdppm

    In the right hand pane, nots down the value of Start

    Then double click Start, set its Data Value to 4 and click OK

    Restart (not shut down) your PC to apply that change and wait to see if it is stable

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  3. Anonymous
    2023-08-23T03:15:40+00:00

    The Mem test showed no errors :(

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  4. Anonymous
    2023-08-22T21:41:30+00:00

    It crashed again, here is the dmp file:

    https://drive.google.com/drive/u/1/folders/1ZGwHST52tMmk0JeDmp37KhZA1E0kaT57

    I am downloading and running the Mem test now. Will it reboot the system on its own or is it something I have to exit myself?

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  5. Anonymous
    2023-08-22T11:22:59+00:00

    Will do! Thanks so much!

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