Failed Install 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)

Anonymous
2023-09-29T16:59:02+00:00

Why does Windows update 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310) fail to install when it's not for my co-workers? All other updates are downloaded and installed with no problem. I believe this is the Pre-CoPilot update that I have been waiting for. Install error Install error - 0x80070002.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-10-13T02:14:54+00:00

    I did have that error too. The last error before reinstalling Windows 11 was a download error 08024a206 KB5031354 All errors were corrected with the Windows 11 reinstall. I live in the mountains and have slow internet so the reinstall took almost 5 hours. Yikes. It was worth it for sure.

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  2. Anonymous
    2023-10-13T07:54:09+00:00

    Yeah, also reinstalled, using "Create Windows 11 Installation Media" downloaded here. Then the system version become 22621.2428 which I think includes update KB5031354( see here). The update isn't listed any more(One may need to pause and resume update to make it check again).

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  3. Anonymous
    2023-10-14T05:14:12+00:00

    wdf is windows driver foundation there was an issue with your drivers, possible caused by the hardware failure you said happened. windows and windows updates was not the cause. sometimes hardware just gives up the ghost for no discernable reason

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  4. Anonymous
    2023-10-16T00:51:58+00:00

    Hi. I'm David, and I'm happy to help you.

    I understand that you are having an issue installing the update KB5030310.

    I suggest doing the following:

    Run the Windows Update Troubleshooter.
    https://support.microsoft.com/en-us/windows/win...

    If it persists, rename the software distribution folders as instructed below:

    1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
    2. Run the following commands at the Command Prompt one at a time:

    net stop bits
    net stop wuauserv
    net stop cryptsvc
    ren %systemroot%\softwaredistribution softwaredistribution.bak
    ren %systemroot%\system32\catroot2 catroot2.bak
    net start bits
    net start wuauserv
    net start cryptsvc

    1. After all these commands are completed, close the Command Prompt window, restart your computer, and then try to update Windows.

    If it persists, use the system file checker to repair possible corrupted or missing system files.

    1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
    2. Run the following commands at the Command Prompt one at a time:

    dism.exe /online /cleanup-image /scanhealth
    dism.exe /online /cleanup-image /restorehealth
    dism.exe /online /cleanup-image /startcomponentcleanup
    sfc /scannow

    Note: Pay close attention to the results of the commands. This will help you determine whether the procedure was completed successfully or if there was a problem. If you encounter any problems, let me know the error message that was displayed.

    1. Then restart your PC and see if you can update.

    If it persists, download and install the update that is having problems manually.
    Download the installation package from the link below.
    https://catalog.sf.dl.delivery.mp.microsoft.com...

    Source: https://www.catalog.update.microsoft.com/Search...

    If the problem persists, let me know, and I will provide another method.

    Feel free to ask back any questions.

    I have tried everything that you suggested and still no luck, i use webroot for my virus protection, but even disabling it, it still will not download and install the update, it gets to 71% install then changes to retry the update. i don't know what else to do other than taking it to geek squad or something like that, let me know if you have any other suggestions, thanks

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  5. Anonymous
    2023-10-16T12:39:24+00:00

    I tried everything listed above. The solution was reinstalling Windows 11 and allowing the system to complete all updates. Microsoft team helped me and this update crisis and associated problems are resolved again. Thank you Microsoft!

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