Failed Install 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)

Anonymous
2023-09-29T16:59:02+00:00

Why does Windows update 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310) fail to install when it's not for my co-workers? All other updates are downloaded and installed with no problem. I believe this is the Pre-CoPilot update that I have been waiting for. Install error Install error - 0x80070002.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-10-11T14:12:28+00:00

    Good Morning.

    I am technically challenged for sure. The update continues to fail I now have a new failure KB5031354

    Error code 0x80070002

    I am afraid I will do more harm than good.

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  2. Anonymous
    2023-10-10T21:48:47+00:00

    I'm getting the same problem with the addition of a Blue screen with the stop code in the attached picture on restart. The Automatic updates ran initially on Wednesday Oct 4 it bricked my system corrupting my hardrive and frying my RAM causing me to need to replace my RAM chips and format my hard drive and do a clean install oof windows.

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  3. Anonymous
    2023-10-10T15:24:12+00:00

    I cannot get this to update

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  4. Anonymous
    2023-10-10T03:01:45+00:00

    I'm using win 11 build 22621 and having the 0x80070002 error.

    Tried pauseing and then resumming update. It still lists KB5030310. KB5030305 is not shown. :(

    using windows update from the Microsoft PC Manager (Public beta) app, I noticed that it lists a different KB being needed than what windows update in settings is trying to retrieve. in settings windows update is trying to install KB5030310, but MS PC Manager lists me as needing KB5030305. not sure why the difference in update kb's. the update installed through pc manager successfully, but update (in settings) still lists KB5030310 as needing to be installed. can anyone confirm that KB5030310 works for win 11 build 22631?

    [update]

    i pressed the pause updates for 1 week button, then pressed he resume updates button, and KB5030310 is no longer listed. KB5030305 was listed instead as needing to be installed. I pressed the install button, and now windows is asking to be restarted.

    so maybe there was a hitch in the update system on Microsoft's end at some point and the wrong KB was offered to me, and windows got stuck trying to offer me the wrong update?

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  5. Anonymous
    2023-10-09T14:13:06+00:00

    It's legit like the second month I've had this issue or ever experienced something like this. I don't think my PC managed to update to 08 same as 09.

    But it's a joke that they don't send bug fixes to the update. I don't know how to feel about waiting for the -10 update.

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