Failed Install 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)

Anonymous
2023-09-29T16:59:02+00:00

Why does Windows update 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310) fail to install when it's not for my co-workers? All other updates are downloaded and installed with no problem. I believe this is the Pre-CoPilot update that I have been waiting for. Install error Install error - 0x80070002.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-10-10T21:48:47+00:00

    I'm getting the same problem with the addition of a Blue screen with the stop code in the attached picture on restart. The Automatic updates ran initially on Wednesday Oct 4 it bricked my system corrupting my hardrive and frying my RAM causing me to need to replace my RAM chips and format my hard drive and do a clean install oof windows.

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  2. Anonymous
    2023-10-10T15:24:12+00:00

    I cannot get this to update

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  3. Anonymous
    2023-10-10T03:01:45+00:00

    I'm using win 11 build 22621 and having the 0x80070002 error.

    Tried pauseing and then resumming update. It still lists KB5030310. KB5030305 is not shown. :(

    using windows update from the Microsoft PC Manager (Public beta) app, I noticed that it lists a different KB being needed than what windows update in settings is trying to retrieve. in settings windows update is trying to install KB5030310, but MS PC Manager lists me as needing KB5030305. not sure why the difference in update kb's. the update installed through pc manager successfully, but update (in settings) still lists KB5030310 as needing to be installed. can anyone confirm that KB5030310 works for win 11 build 22631?

    [update]

    i pressed the pause updates for 1 week button, then pressed he resume updates button, and KB5030310 is no longer listed. KB5030305 was listed instead as needing to be installed. I pressed the install button, and now windows is asking to be restarted.

    so maybe there was a hitch in the update system on Microsoft's end at some point and the wrong KB was offered to me, and windows got stuck trying to offer me the wrong update?

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  4. Anonymous
    2023-10-08T14:06:19+00:00

    hello i tried running command prompt and ran into errors

    Microsoft Windows [Version 10.0.22621.1992]

    (c) Microsoft Corporation. All rights reserved.

    C:\Windows\System32>dism.exe /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool

    Version: 10.0.22621.1

    Image Version: 10.0.22621.1992

    [== 4.9% ]

    Error: 3

    The system cannot find the path specified.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\Windows\System32>

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  5. Anonymous
    2023-10-08T12:18:01+00:00

    I also have an issue with this update that I input on a different page with not much of a response. Why since installing

    I am have all kinds of problems finding my /NETWORK drive. One day its there the next day its not. I have moved the network storage device to different ethernet locations including plugged directly into the router with no success. Then 10 minutes to 10 hours later it shows up under File Explorer only to disappear again. I have had no problems with this until KB5030310.

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