Failed Install 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)

I cannot understand why Microsoft hides behind error codes. We are the customer who paid for the OS. Microsoft is the service provider. They should simply fix it or offer a real repair tool that does the fixing on its own. I mean I don't have a problem with dropping some lines in a terminal if they really help but my mom does! Get your stuff fixed Microsoft!

It bugs me so incredible how Windows f...s up even substantial tasks like updates.

How is it possible? Linux,MacOS, Android, even Tesla knows how to easily update its devices.

I think even a virtualized windows app runs better than on windows on its own.

I already have a macbook as an option.

I'm going to try parallels or something similar.....

But this has to end...how much lifetime I already have wasted on repairing or bug fixing windows OS. It's simply a mess!

I am also unable to install this update. I have tried all of the recommended fixes; none have worked. When I start the update, the screen goes black with the usual "Don't turn off your computer" message, then the rotating circle of dots and percentage display appear. The percentage climbs to around 8%, then the display changes to a sequence of "Something didn't go as planned" and "Trying a few things" messages, usually with one or two restarts. Finally, it tells me the update failed and is being reverted. The error codes reported in Windows Update often change from one attempt to the next. My most recent attempt resulted in 0x8024a22d. I am at my wit's end. Help, please?

Side question: Why isn't text in WU selectable/copyable? It's a huge pain having to remember and retype KB and error code numbers repeatedly when investigating an issue like this.

Hi. I'm David, and I'm happy to help you.

I understand that you are having an issue installing the update KB5030310.

I suggest doing the following:

Run the Windows Update Troubleshooter.

https://support.microsoft.com/en-us/windows/win...

If it persists, rename the software distribution folders as instructed below:

1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
2. Run the following commands at the Command Prompt one at a time:

net stop bits

net stop wuauserv

net stop cryptsvc

ren %systemroot%\softwaredistribution softwaredistribution.bak

ren %systemroot%\system32\catroot2 catroot2.bak

net start bits

net start wuauserv

net start cryptsvc

3. After all these commands are completed, close the Command Prompt window, restart your computer, and then try to update Windows.

If it persists, use the system file checker to repair possible corrupted or missing system files.

1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
2. Run the following commands at the Command Prompt one at a time:

dism.exe /online /cleanup-image /scanhealth

dism.exe /online /cleanup-image /restorehealth

dism.exe /online /cleanup-image /startcomponentcleanup

sfc /scannow

Note: Pay close attention to the results of the commands. This will help you determine whether the procedure was completed successfully or if there was a problem. If you encounter any problems, let me know the error message that was displayed.

3. Then restart your PC and see if you can update.

If it persists, download and install the update that is having problems manually.

Download the installation package from the link below.

https://catalog.sf.dl.delivery.mp.microsoft.com...

Source: https://www.catalog.update.microsoft.com/Search...

If the problem persists, let me know, and I will provide another method.

Feel free to ask back any questions.

Hi there,

Thanks for reaching out.

Troubleshooting and renaming folders did not work, still experiencing install failure. See the results below from the system file checker commands.

No luck after restarting and retrying to install update 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310). Still getting the same Install error - 0x80070002. Will try to manually download.

C:\Windows\System32>dism.exe /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool

Version: 10.0.22621.1

Image Version: 10.0.22621.2215

[==========================100.0%==========================]

No component store corruption detected.

The operation completed successfully.

C:\Windows\System32>dism.exe /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.22621.1

Image Version: 10.0.22621.2215

[===========================84.9%================= ]

[===========================92.3%===================== ]

[==========================100.0%==========================]

The restore operation completed successfully.

The operation completed successfully.

C:\Windows\System32>dism.exe /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool

Version: 10.0.22621.1

Image Version: 10.0.22621.2215

[===== 10.0% ]

[==========================100.0%==========================]

The operation completed successfully.

C:\Windows\System32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.