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Explorer.exe keeps crashing when I right click in a window or on the desktop. This seemed to start happening randomly and not after a Windows update or anything in particular.
I have tried the following:
-Disabled antivirus
-Disabled context menu's using ShellExView
-Booting into safemode
-Updating Windows
-Reinstalling the graphics driver
-sfcscan
-DISM repair
-Clear file explorer history
-Disable credential Guard in regedit
The same problem continues to happen, even in safemode.
Faulting application name: explorer.exe, version: 10.0.22621.2215, time stamp: 0xb9c28810
Faulting module name: Windows.UI.FileExplorer.dll, version: 10.0.22621.2215, time stamp: 0xaaa66d5d
Exception code: 0xc0000005
Fault offset: 0x000000000004e730
Faulting process ID: 0x0x1918
Faulting application start time: 0x0x1D9DF1AA34B61BA
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\Windows.UI.FileExplorer.dll
Report ID: 9e3a2452-7da8-457c-a92d-d1db4f58f23a
Faulting package full name:
Faulting package-relative application ID:
I'm stumped and don't know what else I can do. Any suggestions?
Windows 11 Home 22H2 (OS Build 22621.2215)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello again,
I just fixed the issue without the need to run a repair.
I used the following command to disable the new context menu.
reg.exe add "HKCU\Software\Classes\CLSID{86ca1aa0-34aa-4e8b-a509-50c905bae2a2}\InprocServer32" /f /ve
The problem is now resolved.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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THANK YOU SO MUCH.
I had been having problems with my laptop and went for a full install again keeping my settings and documents.
Then the right click crashes started.
SFC /Scannow said all was well.
Event Viewer had
Faulting application name: explorer.exe, version: 10.0.22621.2792, time stamp: 0xfbda1990
Faulting module name: ntdll.dll, version: 10.0.22621.2506, time stamp: 0xbced4b82
Exception code: 0xc0000374
Fault offset: 0x000000000010c7a9
Faulting process id: 0x0x3B8C
Faulting application start time: 0x0x1DAF634297CA27A
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: e184c88d-8419-4242-8bf9-3f4702f7cf03
Faulting package full name:
Faulting package-relative application ID:
Your reg.exe add fixed the issue.
Thank again.
Many thanks! Solved the problem immediately. Makes my life a lot easier.
