RESOLVED: Explorer crashing on right click

Anonymous
2023-09-04T10:51:57+00:00

Explorer.exe keeps crashing when I right click in a window or on the desktop. This seemed to start happening randomly and not after a Windows update or anything in particular.
I have tried the following:
-Disabled antivirus

-Disabled context menu's using ShellExView

-Booting into safemode
-Updating Windows
-Reinstalling the graphics driver

-sfcscan

-DISM repair
-Clear file explorer history
-Disable credential Guard in regedit
The same problem continues to happen, even in safemode.

Eventviewer displays the following when explorer crashes due to a right click:

Faulting application name: explorer.exe, version: 10.0.22621.2215, time stamp: 0xb9c28810

Faulting module name: Windows.UI.FileExplorer.dll, version: 10.0.22621.2215, time stamp: 0xaaa66d5d

Exception code: 0xc0000005

Fault offset: 0x000000000004e730

Faulting process ID: 0x0x1918

Faulting application start time: 0x0x1D9DF1AA34B61BA

Faulting application path: C:\WINDOWS\explorer.exe

Faulting module path: C:\WINDOWS\SYSTEM32\Windows.UI.FileExplorer.dll

Report ID: 9e3a2452-7da8-457c-a92d-d1db4f58f23a

Faulting package full name: 

Faulting package-relative application ID: 

I'm stumped and don't know what else I can do. Any suggestions?

Windows 11 Home 22H2 (OS Build 22621.2215)

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2023-09-04T14:45:47+00:00

Hello again,

I just fixed the issue without the need to run a repair.

I used the following command to disable the new context menu.
reg.exe add "HKCU\Software\Classes\CLSID{86ca1aa0-34aa-4e8b-a509-50c905bae2a2}\InprocServer32" /f /ve

The problem is now resolved.

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  1. Anonymous
    2024-05-20T18:23:32+00:00

    Win 10 windows explorer crashes on right click in left pane.

    I right click alot. have no issues with context menu right click anywhere else except explorers left pane.

    I do not meant to disable right click using I used the following command to disable the new context menu.
    reg.exe add "HKCU\Software\Classes\CLSID{86ca1aa0-34aa-4e8b-a509-50c905bae2a2}\InprocServer32" /f /ve

    But you do not explain exactly what it does. So I am not doing it until I know.

    The following solution used to work but no longer does:

    I have win 10 and I fix the problem but the right click crash problem in left explorer pane only. But it keeps coming back ever 3-5 months.

    Open a Windows Powershell as an administrator. Make sure the blue Windows says “Administrator Windows Powershell”.

    Suggest you create a shortcut and place it on your desktop or Quicklaunch bar. You will need it from time to time as this problem does not stay fixed permanently.

    1st solution: Open Task Manager. Processes tab.  Kill explorer.exe in task manager and then restart Task manager. Test to see if problem still exists.   Probably will.

    2nd solution: SFC /Scannow, Restart. Test to see if problem still exists.   Probably will.

    3rd solution: DISM /Online /Cleanup-image /Restorehealth    50/50 chance it works. Restart

    4th Solution:

    Get-AppXPackage | % {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -verbose} 

      Test to see if problem still exists. Probably gone, temporarily.

    5th solution: Do a windows recovery which safes all your files. Microsoft.com/En-us/software-download/windows10

    System restore does not work either. It has dates but, it will not restore files.

    Need a permanent solution.

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  2. Anonymous
    2024-05-20T22:51:34+00:00

    I changed to a 3rd party windows explorer and have had no more problems

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  3. Anonymous
    2024-05-21T09:34:56+00:00

    I have explained what it does. It disables the new context menu which in my case (and it seems 60+ other people's cases) was the problem.

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  4. Anonymous
    2024-05-22T22:54:38+00:00

    This imediately resolve the issue at first attemt. MAy 22, 2024. Windows 11 Pro 23H2 (SO 22631.3533 compilation)

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