How delete messages that appear in Phone Link but are not on my phone?

Anonymous
2023-09-02T17:00:17+00:00

I have reenabled phone link after not using it for many months. I now have two text messages in phone link that do not exist on my phone. How do I delete them? Thanks.

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2024-04-10T13:39:36+00:00

    This isn't a development issue. It's a cell phone user issue. These so called unremovable messages in Phone Link are spam messages sent only to the cell phone. On my Samsung S22 Ultra 22, I open the Google Messages application and then tap the user Account icon (the circled user's initial), which will display a "Manage your Google Account" menu listing all the allowable operations for managing your Google account. Tap the listed "Spam & Blocked" action, which will open and list all the spam messages sent to your cell phone. Select a spam message to be deleted and delete the message by tapping the "three vertical dots" at the top of the display which will then open a menu of actions that can be performed on the selected message. Tap the Delete action, which opens another display to confirm the deletion of the message, and then finally tap the Delete action. The message is removed from the cell phone and will disappear from the Phone Link.

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  2. Anonymous
    2025-01-25T14:44:05+00:00

    This happened to me, but someone suggested that the messages may be under Spam on my phone.

    When I checked this was, indeed, the case and when I deleted the messages in my Spam folder on the phone, they disappeared from Phone Link on my PC.

    Just a thought...

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  3. Anonymous
    2023-12-19T20:55:04+00:00

    Thanks for the reply Horace, but the link you posted deals with messages that should be shown in Phone Link but are not. The problem in this thread is that phone link displays messages that were deleted and which do not appear on the phone but do appear in Phone Link. Some of the deleted messages I see go back to 2019.

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  4. Anonymous
    2024-12-29T19:05:36+00:00

    Hello, Bazsl1

    Welcome to Microsoft Community.

    I’m sorry to hear that you’re having trouble with deleting text messages from Phone Link on Windows 11. Unfortunately, you cannot manage or delete messages on your PC with Phone Link, as you can see in this article: Send and receive text messages from your PC - Microsoft Support

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    This means that even if you delete a message on your phone, it will still remain on your PC app. This is a limitation of the current version of Phone Link and not a bug or error.

    However, if you have a Samsung device, you may be able to delete messages from both your phone and PC by using the Link to Windows feature on your Samsung devices. This feature allows you to mirror your phone screen on your PC and access your phone apps, including messages. To use this feature, you need to have the Link to Windows app installed on your phone and the Phone Link app on your PC. You also need to sign in with the same Microsoft account on both devices. To delete messages using Link to Windows, follow these steps:

    • On your PC, open the Phone Link app and select Link to Windows.
    • On your phone, open the Link to Windows app and tap Start.
    • Wait for your phone screen to appear on your PC.
    • On your PC, use your mouse cursor to click the Messages app on your phone screen.
    • Select the message thread that you want to delete and tap the Trash icon.
    • Confirm that you want to delete the message thread.
    • The message thread should be deleted from both your phone and PC.

    The best course of action would be to provide your feedback and suggestions to the developers, expressing your desire for deleting messages in Phone Link app in future versions. To submit feedback to the developers, simultaneously press the Windows logo key and the F key on your keyboard. Please note that while your feedback is important, the decision lies with the developers and subsequent versions may or may not incorporate such changes.

    Let me know if you have any other concerns.

    Best regards

    Yuhao Li

    Microsoft Community Technical Support

    this worked great for me... pretty easy.. thank you

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  5. Anonymous
    2023-12-26T17:37:02+00:00

    It is interesting that Intel Unison, which provides an identical connection to Android phones and includes file transfer, has exactly the same problem with spam messages being displayed. That suggests the possibility that the API Google provides to allow apps to interface with a phone does not provide a way to identify messages in the spam folder. If so, Google must fix the API before Microsoft and Intel can fix their apps.

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