Queued Canon Printer Update fails install-Do not have Canon Printer

Anonymous
2023-08-22T00:25:46+00:00

There is an update in the Windows Update queue (Canon Printer 3.50.2.60) that repeatedly fails to install ( error 0x800f020b). I DO NOT HAVE A CANON PRINTER! How can I remove this update from the queue? WIN Update is bogging down system performance by repeatedly trying, and failing, this install.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-12-19T14:27:05+00:00

    This worked for me! Thank you!

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  2. Anonymous
    2023-12-12T03:11:10+00:00

    I'm replying to myself in case anyone has my issue, I found another thread talking about Registry.

    Here's what they said:

    "I've seen issues where uninstalling a printer's software doesn't always do it cleanly, can leave entries in the Registry, have had it happen when I went from an OfficeJet 8021 to an OfficeJet 9015, I just ignore the chance to update the older drivers until I get a chance to clean the Registry by removing all references to them"

    I went into the Registry Editor app and deleted anything mentioning the printer and now it's gone!!

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  3. Anonymous
    2023-12-12T02:57:34+00:00

    Please help! I've tried your advice and it looks like it's working for everyone... but me.

    The only thing I can think of, is that I started by uninstalling all of the Canon drivers from the apps.

    I don't see anything about Canon in the printui /s /t2.

    The only place I see Canon is under settings under windows update.

    Please let me know if you have another solution!

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  4. Anonymous
    2023-11-25T05:32:39+00:00

    I had the exact same problem and this resolved it.

    Thank you :-)

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  5. Anonymous
    2023-11-16T14:38:37+00:00

    From an admin command prompt, run printui /s /t2 to open the print server drivers. Uninstall anything you don't need from there. That should fix the issue.

    Thank you very much. This problem has been tormenting me for more than a year.

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