PC restarts randomly with no BSOD

Anonymous
2023-09-05T03:04:47+00:00

My PC restarts randomly with no BSOD or anything. Just a black screen and straight restart. This has been happening consistently for 2 days, but has happened like 1-2 times before that as well. It's out lf control now, however. 

Today, my PC was consistently restarting around 2-3 minutes after booting up and arriving to desktop. I reinstalled windows ("dirty" install) and the frequency dropped but it's still happening randomly.

It mostly happens with games, like halfway into a MW2 Multiplayer or CSGO match or in the Starfield menu (but Starfield has been having such issues anyway). However, this is not exclusive and the PC does restart at any point when not in game, although it does take significantly longer to do so when I'm just browsing or doing anything other than playing. 

I thought reinstalling Windows 10 would fix it but well, it didn't. There are a few different errors in the event log that are causing the "kernel" event that basically means the PC was restarted but not in the proper way, but we already know that. 

Need help, people. I'll provide anything I can to help. 

MSI 6600XT

Ryzen 5 5600

Asrock B450M

Corsair Vengeance 2x8GB DDR4 3000 mhz

Corsair VS450

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2024-03-29T01:32:37+00:00

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  2. Anonymous
    2024-03-17T16:49:35+00:00

    hello,

    im having the same issue please if any of you found the solution it will be great to share it. it will restart without anything working on back round

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  3. Anonymous
    2023-12-13T20:27:18+00:00

    Hey OP! have you managed to fix it? i'm having the same problems here. random restarts (when i say random its really random... no patterns) no BSOD...

    the thing that managed to fix this was removing my GPU(RX 580 2048sp) from the PCIE slot. i tested the pc with the 8 pin GPU power connector still attached but to no avail, restarted anyways. However, i don't know if it's my gpu that's doing this or if it's possibly my MOBO's PCIE slot.

    EDIT: it turns out my gpu was fine, it wasn´t the problem. i´m still facing this issue to this day. what helped a bit was turning off xmp. it didnt solve the issue as it still restarts randomly but it lessened from various times per day to once every few days. i asked some overclocking guys and they say it might be the 5v line in my psu, but i still can't afford a new psu to test. I'll update this if/when i change it.

    EDIT 2: SOLVED!!! (for me at least). It really was my power supply. i exchanged it and the problems were gone. I hope this helps others out. BUT, there have been other cases where it was the CPU failing, or other hardware components, is my case it was PSU.

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  4. Anonymous
    2023-09-16T14:54:43+00:00

    Everything is up to date, and today I tried a brand new Corsair RM1000x PSU, and the issue persists. BIOS and drivers are updated, yes. I have not checked load temps for the GPU but yeah the CPU does need a cooler. I know that during games like it has crossed 90 degrees celsius in the recently. But still, freezing/black screen for a second and then restart at a constant 59-60 degrees with just chrome and netflix, etc open? What do you think?

    Here are the latest event logs.

    Also system's been running for a while right now, more than 30 minutes and the max temperature is 52 degrees Celsius.

    HW monitor images for GPU and CPU info inserted as well.

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  5. Anonymous
    2023-09-12T14:29:53+00:00

    AMD recommend an 500W psu with your 6600XT, but with gaming machines an extra 50+W over mfg's recommendation is

    common practice as this extra headroom puts less stress on the psu, and results in less heat, better stability, and longer life,

    over long gaming sessions, which for most people puts the most stress on the machine of any task.

    Having said that. We can't know for sure from this view, and there are a number of potential causes of 'random restarts'

    (you have already eliminated one - XMP).

    What is the cpu temp under load with a system intensive game ? 59C is safe enough, but too hot for idle temps.

    You should be able to stay below 50C at idle.

    While the psu may have seemed adequate up to now, the stress on the psu may only be starting to show (how old is it?).

    Are you hearing more fan noise from the psu than previously, or is the exhaust air feeling a bit warmer ?

    • Have you also checked the load temps on the gpu ?
    • BIOS and all drivers for motherboard are up to date ?

    .

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