مشكلتان بتحديثات

Anonymous
2023-09-21T14:34:31+00:00

السلام عليكم

مساء الخير

لدي مشكله النظام لايستطيع التحديث مع الرغم من تشغيل مستكشف الاخطاء ومصلحها

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 936.3K Reputation points Independent Advisor
    2023-09-21T16:19:09+00:00

    Thank you for the screenshot, your version of Windows is 3 years out of date, the best option is to try using the Windows 10 ISO to bring your PC fully u to date.

    Please follow the steps, this is then just an update and your personal files, settings and installed software will not be affected.

    Click this link:

    https://www.microsoft.com/ar-sa/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO, not USB

    When the ISO file completes downloading

    Disconnect from the Internet

    Disconnect all external devices with the exception of a mouse or keyboard.

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the upgrade option.

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  2. Anonymous
    2023-09-21T16:04:49+00:00

    this is

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  3. DaveM121 936.3K Reputation points Independent Advisor
    2023-09-21T15:58:01+00:00

    Thank you for that screenshot, can you also please provide this screenshot.

    Click your Start Button, type winver and hit Enter

    Please provide a screenshot of the resulting dialog box.

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  4. Anonymous
    2023-09-21T15:52:10+00:00

    can you speak in English the translation not good

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  5. Anonymous
    2023-09-21T15:37:31+00:00

    Image

    I don't have any email account

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