Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

•

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-06-27T16:32:20+00:00

    Glen, I read through this, and I'm interested in your fix. Can you explain in simple terms what exactly what to do to disable the tasks you mention. If this work I would like to pass it on to Level 3 and the engineers.

    Thank you for your post.

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  2. Anonymous
    2024-06-28T09:53:51+00:00

    Kim, 

     Sure thing.  I hope it can help shine a light.  You can follow the steps below.  Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])
    1. [Win + R] to open the Run Window
    2. [services.msc] => [enter]
    3. Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
    4. Scroll down to find the item listed 'Connected Devices Platform Service'
    5. Double-Click the item to open the properties window.
    6. Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
    7. Reboot That's it.

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  3. Anonymous
    2024-06-28T13:05:50+00:00

    Thank you, I will give it a try and let you know the outcome.

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  4. Anonymous
    2024-06-29T17:28:25+00:00

    Glen, good news. I made the change you suggested yesterday and turned off my daily schedule task re-boot and so far, I've had no issues. I made it past the 27 hours with no issues. Normally it would have failed by now. I'll keep you posted over the next few days.

    I hope others that read this forum give it a try and report back.

    Thanks again!

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  5. Anonymous
    2024-06-30T13:46:50+00:00

    Kim,

     That's great news!  The fact that both of us were experiencing the same issues and that the fix was the same for both of us should point them in the direction of the solution, if not sit them on top of it.

  I have faith it will continue that way <insert wink and gun>.

    Glen

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