Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-16T17:16:00+00:00

    Good luck, they are trying very hard to understand and fix the problem. The more "EXPERTS" we have working on the problem the better for the user community. I also keep referring them to this link, there is a lot of good information shared here. Microsoft seems they just want to focus on one problem and not the big picture. I think they are finally understanding they have a problem with Windows 11.

    Good luck and stay in touch.

    I have my call tomorrow.

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  2. Anonymous
    2024-07-16T14:33:33+00:00

    I ended up with similar findings. However, to restore function, at least for me, you can go to your services and set 'Function Discover Resource Publication' to start 'Automatically' again; it changes it's own property.

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  3. Anonymous
    2024-07-16T14:24:21+00:00

    Thank you.
    It is reproducible for me in 2 ways:

    1. When I perform a large cut and paste, called from VBA in Excel, when I get the message "The Clipboard is in use by onother application". This has become less frequent after I disabled the Connected Ssrvices service as suggested here. But it someties still happens.
    2. I cannot cut and paste between Excel workbooks using CTRL C and CTRL V, although I have a clunky workaround using the clipboard utility inside Excel.
      Thanks for sticking with this.
      Martin

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  4. Anonymous
    2024-07-16T12:44:06+00:00

    I'm hoping they'll use my dev background for the same. They reached out yesterday for a meeting, I just keep referring them back to this link so they understand the complication of it.

    We're organizing a meeting for today (<= {insert_hope()})... I'll keep you updated.

    Luckily, the bug is very to reproduce on my machine.

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  5. Anonymous
    2024-07-15T16:24:31+00:00

    I'm having no issues at all; I just tested copy and paste from word to excel and from excel to word.

    I've done my Windows and Microsoft Office updates, and everything is still good. Fingers crossed.

    I have another call with Level 3 on Wednesday for their update on the issue, I know they are working on it and realize that Windows 11 does have problems.

    They are using my IT background to help them; I might ask for a free laptop for my services since I've been working on this for over 7 months now with them. Being retired this is keeping my mind active, LOL.

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