Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-28T17:54:05+00:00

    Not sure if you have the time, but maybe try to load Windows 10, check copy aand paste for a few days then use the upgrade tool to migrate from Windows 10 to 11 saving the data.

    I've done like 8 total reloads of windows 11 and office and copy and paste failed. Then this accidental loading of 10 them migrating to 11 seemed to work.

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  2. Anonymous
    2024-07-28T13:44:21+00:00

    Interesting. Just FYI, on my fresh W11 build withOffice 365 the C&P issues persist. Sometimes "The clipboard is in use by another application", always cannot copy from one Excel workbook to another.

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  3. Anonymous
    2024-07-28T13:22:24+00:00

    Copy and paste issue gone, and I can't explain.

    1. Three P/C's infected with virus from hotmail, one windows 11(New) had copy and paste issue since received, 7 months ago, one windows 10 no issue and one laptop windows 10 no issue.
    2. Took all P/C's to computer repair for total rebuild.
    3. No problem rebuilding the old P/C or Laptop with windows 10, I reinstalled Microsoft Office 2016 on both and they are running fine.
    4. Computer repair had issues trying to save data on the new P/C, bad hard drive. Bad hard drive replaced and the P/C was rebuilt with Windows 10 by mistake with most of my data saved.
    5. I caught the mistake at home and downloaded Windows 11 upgrade from Microsoft to a flash drive.
    6. I started the Windows 11 rebuild by using the Setup Exe file on the flash drive. The entire processs took less than 30 minutes and Windows 11 was installed with all my files on the new hard drive being saved. I then installed Microsoft Office Home/Student 2021, no issues.
    7. Since I used the upgrade from Windows 10 to Windows 11 I have had no copy and paste issues at all and it's been over 4 days.
    8. I checked the Connected Device Platform Service and it is in automatic.

    I'm lost as to what fixed it......Maybe migrating from Windows 10 to 11 is the answer.

    I'll be talking to Level 3 next week.

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  4. Anonymous
    2024-07-25T09:56:41+00:00

    Any updates on the copy and paste issue. I just finished a complete rebulid of my Windows 111 P/C. I'm going to leave it as is for a few days with no changes and see if copy and paste fails. If it does at least I know how to fix it. I have a call with level 3 tomorrow.

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  5. Anonymous
    2024-07-22T12:09:39+00:00

    In my case, i used Windows 11 Debloater V206, it created some regs and I can't copy/paste any more, when remove those regs copy/paste func working normal.

    Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Control" -Name "WaitToKillServiceTimeout" -Type DWord -Value 2000

    Set-ItemProperty -Path "HKCU:\Control Panel\Desktop" -Name "MenuShowDelay" -Type DWord -Value 1

    Set-ItemProperty -Path "HKCU:\Control Panel\Desktop" -Name "WaitToKillAppTimeout" -Type DWord -Value 5000

    Set-ItemProperty -Path "HKCU:\Control Panel\Desktop" -Name "HungAppTimeout" -Type DWord -Value 4000

    Set-ItemProperty -Path "HKCU:\Control Panel\Desktop" -Name "AutoEndTasks" -Type DWord -Value 1

    Set-ItemProperty -Path "HKCU:\Control Panel\Desktop" -Name "LowLevelHooksTimeout" -Type DWord -Value 1000

    Set-ItemProperty -Path "HKCU:\Control Panel\Desktop" -Name "WaitToKillServiceTimeout" -Type DWord -Value 2000

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