Disable "iPhone, iPad, or Android device" option for Passkey Sign-in

Anonymous
2023-11-07T21:54:48+00:00

As of recent builds of Win 11, when prompted to use a security key, the following prompt appears:

It's insanely annoying to have to manually select Security Key every time, and I want to completely get rid of the iPhone, iPad, or Android device option. There is no intuitive way to do this through the Settings app.

How. The. Hell. Do. I. Turn. It. Off.

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

45 answers

Sort by: Oldest
  1. EmilyS726 269.5K Reputation points Independent Advisor
    2023-11-07T22:41:01+00:00

    Hello, this is Emily.

    Is this a work computer? This option actually is not coming from Windows, but it is from Cisco's Duo MFA app. Based on that screenshot you shared, it indicates that your company deployed Cisco as its multifactor authentication option. This is why I am asking if this is a work computer. What type of account do you use to sign into your computer?

    If it is a work account, and/or a work device, only your work IT department can help you turn that off.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-11-08T14:53:05+00:00

    This has nothing to do with Duo MFA. It's the new Passkey feature in 23H2 that defaults to iPhone, iPad, ... it's extremely annoying. I Should default to the security key (or be configurable through the MDM).

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-11-08T20:45:52+00:00

    As @VNDCK pointed out, this is not Duo specific, nor it it specific to any site. Every site that asks for a security key uses the same prompt as of 23H2:

    This is not a work computer, nor is it managed by GPO. It is a personal machine, with 11 Professional.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  4. EmilyS726 269.5K Reputation points Independent Advisor
    2023-11-08T20:53:47+00:00

    My apologies. The website of duo threw me off and I admit I didn't look closely.

    Indeed, this is the passkey feature.

    As of now, the only native way to delete them is via Settings > Accounts > Passkeys, you would see a list of websites listed here. You will need to click on the three dots of each one to delete them.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-11-08T21:02:20+00:00

    Nothing in passkeys is indicative of an option that would prompt me to select a mobile device.
    I attempted to delete the one listed below, but could not, and still see the aforementioned prompt when any website prompts me for a security key.

    Image

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments