Roblox installer error:

Anonymous
2023-10-31T08:36:19+00:00

Failed to reach "https://clientsettingscdn.roblox.com/v2/client-version/WindowsPlayer", please check your internet connection.

My internet connection is ok.

Before that was message "Continue installation without flag settings from https://clientsettingscdn.roblox.com/v2/settings/aplication/PCClientBootstraper"

Found the solution: use vpn

Windows for home | Windows 11 | Gaming

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  1. Anonymous
    2023-10-31T11:09:00+00:00

    Hello! I'm Jen, and I'd be happy to help you out with this issue.

    I'm sorry to hear you're experiencing this issue. Do you have antivirus enabled? If so, it could be that the antivirus is blocking the installation process. Sometimes, the roblox installer encounters problems in gaining enough permission to access certain files needed for the installation to go through. Please try disabling your antivirus and see if it fixes the issue. Let me know how it goes. Thank you.

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards!

    Jen :)

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  2. Anonymous
    2023-10-31T14:06:27+00:00

    No, it didn't help. The output is same.

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  3. Anonymous
    2023-11-01T04:06:21+00:00

    Hi,

    Have you tried temporarily turning off Windows firewall and check if it helps? You may follow the steps here.

    https://support.microsoft.com/en-us/windows/tur...

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  4. Anonymous
    2023-11-01T07:43:53+00:00

    No, it didn't help. The output is same again.

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  5. Anonymous
    2023-11-02T02:45:46+00:00

    Hi,

    May I know if this is the first you're installing the Roblox? Did you have the game before on your computer and uninstalled it?

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