I also used the diagnostic tool, there was a driver problem, but no matter what I did, I could not fix it without wiping out the entire Windows system.
Windows 11 PC freezes and becomes completely unresponsive.
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Anonymous
Dell XPS 8940
Windows 11 Pro
Version 22h2
11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz 3.40 GHz
64.0 GB RAM
Two Drive 1.84 TB
It doesn't matter what I doesn't matter if I am using the Web browser or doing something else my Desktop just freeze and becomes completely unresponsive. I have all the Updates from Microsoft and Dell.
What on earth can it be??? Windows is becoming insensibly frustrating!
Windows for home | Windows 11 | Performance and system failures
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41 answers
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Anonymous
2024-01-28T16:38:17+00:00 -
Anonymous
2024-01-28T16:35:57+00:00 I bought an extended warranty, and it didn't help. In the end I had to completely wipe out Windows and start all over -- which is what I was trying to avoid. Although, it seems to be fine now.
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Anonymous
2024-01-28T13:40:13+00:00 I have the extended warranty w Dell. Technician assist through remote access interactive fixed the issue. I have the same PC. It is running blazing fast now.
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Anonymous
2024-01-28T13:32:18+00:00 My Dell diagnostic tool led me to the fix. It was driver issue.
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Anonymous
2024-01-28T12:47:36+00:00 I followed the link provided by LuisNY in an earlier reply and went to the Dell site and installed the Nvidia Driver. See image below. I haven't had any freezes since installing that driver.