2023-11 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5032190) will not install successfully.

Anonymous
2023-11-22T14:29:01+00:00

2023-11 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5032190) will not install successfully.

I get no error code. The update appears to run successfully until the end of the second reboot and then it says something did not go as planned.

Each time the update fails, W U plans to run the update again. Please read carefully what I list as solutions I have tried:

removed all non-necessary devices

ran scannow

ran troubleshooters

ran net stop bits net stop wuauserv net stop cryptsvc ren %systemroot%\softwaredistribution softwaredistribution.bak ren %systemroot%\system32\catroot2 catroot2.bak net start bits net start wuauserv net start cryptsvc

conducted a clean boot, reran update unsuccessfully

uninstalled my AVG antivirus and Acronus Backup and reran update unsuccessfully

had two calls with microsoft support and no success

tried to run the update manually but get the message the update is already installed (downloaded and ready to install I presume)

My system is a desktop:

Intel(R) Core(TM) i7-7820X CPU @ 3.60GHz 3.60 GH,

RAM 32.0 GB

C drive has 526 GB free of 930 GB

64-bit operating system, x64-based processor,

Windows 11 Pro, 6/‎18/‎2023, 22621.2134, Windows Feature Experience Pack 1000.22659.1000.0

This is a scratch rebuild from last June after update cratered my system and I could not recover a bootable system.

At least now an update failure rolls back successfully.

I am out of solutions that I can find on the internet. Any help will be greatly appreciated! Over 30 hours of time spent on this.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

54 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Ramesh 182K Reputation points Volunteer Moderator
    2023-11-30T04:17:52+00:00

    Please share your CBS logs. I'll take a look at it. Some of the rollback issues are easily fixable, and others require reinstallation.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-11-30T16:05:28+00:00

    Ramesh,

    I already tried a repair installation. It ran for quite a while and then I received a message the repair was unsuccessful and it rolled back to my August build. What can I do if a rebuild using the current ISO does not work?

    Was this answer helpful?

    0 comments
  3. Ramesh 182K Reputation points Volunteer Moderator
    2023-11-30T16:23:36+00:00

    Dan.

    Please share the setup logs.

    • Open the "C:$WINDOWS.~BT\Sources" folder.
    • Select the two folders, "Panther" and "Rollback" (if present).
    • Copy the two folders to the desktop and Zip them.
    • Upload the zip file to OneDrive/Dropbox/WeTransfer.
    • Share the download link here.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-11-30T16:43:10+00:00

    Ramesh,

    Will those folders contain system info that should not be public?

    Was this answer helpful?

    0 comments
  5. Ramesh 182K Reputation points Volunteer Moderator
    2023-11-30T16:49:07+00:00

    The logs contain your system configuration, software installed, disk configuration, user names (but not passwords), SIDs, and detailed setup events.

    Windows setup log file locations - Windows Client | Microsoft Learn:

    https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/windows-setup-log-file-locations

    Was this answer helpful?

    0 comments