2023-11 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5032190) will not install successfully.

Anonymous
2023-11-22T14:29:01+00:00

2023-11 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5032190) will not install successfully.

I get no error code. The update appears to run successfully until the end of the second reboot and then it says something did not go as planned.

Each time the update fails, W U plans to run the update again. Please read carefully what I list as solutions I have tried:

removed all non-necessary devices

ran scannow

ran troubleshooters

ran net stop bits net stop wuauserv net stop cryptsvc ren %systemroot%\softwaredistribution softwaredistribution.bak ren %systemroot%\system32\catroot2 catroot2.bak net start bits net start wuauserv net start cryptsvc

conducted a clean boot, reran update unsuccessfully

uninstalled my AVG antivirus and Acronus Backup and reran update unsuccessfully

had two calls with microsoft support and no success

tried to run the update manually but get the message the update is already installed (downloaded and ready to install I presume)

My system is a desktop:

Intel(R) Core(TM) i7-7820X CPU @ 3.60GHz 3.60 GH,

RAM 32.0 GB

C drive has 526 GB free of 930 GB

64-bit operating system, x64-based processor,

Windows 11 Pro, 6/‎18/‎2023, 22621.2134, Windows Feature Experience Pack 1000.22659.1000.0

This is a scratch rebuild from last June after update cratered my system and I could not recover a bootable system.

At least now an update failure rolls back successfully.

I am out of solutions that I can find on the internet. Any help will be greatly appreciated! Over 30 hours of time spent on this.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-11-23T00:16:02+00:00

    I have uninstalled my VPN, AVG antivirus, and Acronus.

    Ran sfc /scannow and it reported some errors that could not be fixed. I then ran DISM.exe and it completed successfully. Ran scannow again and it reported errors that could not be repaired:

    2023-11-22 16:55:02, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\pci.sys
    2023-11-22 16:55:02, Error DEPLOY [Pnp] Failed repairing file: C:\WINDOWS\System32\drivers\pci.sys: 160
    2023-11-22 16:55:02, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\UcmUcsiAcpiClient.sys
    2023-11-22 16:55:02, Error DEPLOY [Pnp] Failed repairing file: C:\WINDOWS\System32\drivers\UcmUcsiAcpiClient.sys: 160
    2023-11-22 16:55:03, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\vhdmp.sys
    2023-11-22 16:55:03, Error DEPLOY [Pnp] Failed repairing file: C:\WINDOWS\System32\drivers\vhdmp.sys: 160
    2023-11-22 16:55:03, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\vmbus.sys
    2023-11-22 16:55:03, Error DEPLOY [Pnp] Failed repairing file: C:\WINDOWS\System32\drivers\vmbus.sys: 160
    2023-11-22 16:57:03, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP

    Any advice on how to get update working again will be appreciated.

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  2. Ramesh 182K Reputation points Volunteer Moderator
    2023-11-23T02:44:42+00:00

    SPPInstaller encounters an access denied error. Please do a repair installation.

    Download the 23H2 ISO from https://www.microsoft.com/software-download/windows11

    And then do an in-place upgrade. See How to run In-place upgrade in Windows 11.

    Your files and settings will be intact during the upgrade.

    Caveat: If you see the following screen (with grayed-out options), cancel the setup. This can happen if you use the wrong (language) ISO.

    Image

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