windows 11 updates arent installing

Anonymous
2023-11-07T19:15:48+00:00

Please help me windows 11 updates arent installing they are saying we're having some trouble downloading updates. Restarting your device may help.
system info: Edition Windows 11 Pro

Version 21H2

Installed on ‎8/‎16/‎2022

OS build 22000.2295

Experience Windows Feature Experience Pack 1000.22001.1000.0

device specifications: Device name DESKTOP-FGH922O

Processor Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz

Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display
i tried sfc /scannow
tried troubleshooting it found a problem but it still wasn't fixed tried dism disk cleanup tried reenabling update services also tried uninstalling update folder contents in disc C and tried more things nothing worked
i cant send screenshot bc it says failed to upload

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

63 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. DaveM121 933.5K Reputation points Independent Advisor
    2023-11-09T16:18:03+00:00

    Sorry no, I mean, this one, it is not from your PC?

    .

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-11-09T16:31:15+00:00

    it is from my pc

    Was this answer helpful?

    0 comments
  3. DaveM121 933.5K Reputation points Independent Advisor
    2023-11-09T16:36:58+00:00

    If that screenshot is from your PC, I honestly do not know how you have managed to install Windows 11 on your PC, as you can see in that screenshot, BIOS is set to Legacy, your drive has an MBR partition style, with that setup it is not possible to enable Secure Boot.

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-11-09T16:45:45+00:00

    here it is

    Was this answer helpful?

    0 comments
  5. DaveM121 933.5K Reputation points Independent Advisor
    2023-11-09T16:51:10+00:00

    Wow, I honestly have never seen that before, Windows 11 installed on a Legacy Boot device, and that is causing the problem

    Secure Boot will not work on Legacy BIOS and that is the main cause of your problem, and to convert your system to UEFI BIOS is a big job, the first thing is the drive would need to be converted to a GPT partition style, then your BIOS needs to be switched to UEFI

    There are two methods to convert the drive.

    1

    Backup your personal files, then clean install Windows 10 form a bootable USB and before doing that you will need to change BIOS to UEFI and convert the drive form MBR to GPT, which would wipe all data on the drive.

    2

    You can try to convert the drive without data loss from MBR to GPT using the tool that Microsoft provide, then boot into BIOS and switch to UEFI Mode

    Before you attempt to do this, please backup your personal files.

    https://docs.microsoft.com/en-us/windows/deploy...

    Was this answer helpful?

    0 comments