How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-06-07T10:03:01+00:00

    Same problem here on Win11 - using both laptop network adaptor, docking station and wifi

    Tried all the solutions so far, no joy - nothing more than temporary respite

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  2. Anonymous
    2024-06-07T11:45:18+00:00

    TLDR:

    Edit the registry entry:

    HKLM\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet\ActiveWebProbeHost

    to www.msftncsi.com

    Explanation:

    After some investigation, I found the following

    https://learn.microsoft.com/en-us/windows-server/networking/ncsi/ncsi-overview

    The event log shows the probe (that updates the indicator) is failing, the reason given (in the above guide) is:

    "... HTTP response 200 is received but doesn’t have the text file connecttest.txt in the response payload, "

    I confirmed (using postman) that I do indeed get a 200 response but the payload is diverted to a bosch site.

    Has this probe site been hacked?

    Anyway, by changing the probe URL as above I fixed this problem

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  3. Anonymous
    2024-06-07T15:07:35+00:00

    it makes sense. I will give a try and let you know. Do not need to change the other probe parameters ? below register after change of ActicveWebProbeHost

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  4. Anonymous
    2024-06-08T12:07:39+00:00

    i switched the register but no change.

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  5. Anonymous
    2024-06-10T09:59:12+00:00

    Your registry looks identical to mine
    Can you check your event viewer (details in the link in my previous post)
    Mine was showing a failure that was translated to the probe succeeding but not returning the correct data, as soon as I changed this url, it passed and connected icon appeared immediately.

    Maybe you have a different issue?

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