How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

103 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-09-18T19:02:35+00:00

    Do own , do your end please . Don't computer I Don't have

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-09-25T14:44:23+00:00

    After spending 2 days on this same issue, I have tried all the fixes outlined in this thread, inc importing registry from a working windows 11 pc to no avail.

    What fixed mine was downloading an ISO from MS and running a repair upgrade. What ever was wrong this fixed it and network status now correctly reports internet access. So now I can run Windows update and other apps that kept saying there was no internet.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-09-26T00:05:30+00:00

    I did the same and it didn't work.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-09-26T00:47:14+00:00

    Try explain smartphone need assistance please, I don't have desktop or windows 11 I don't have . Try ask your help to fix android phone

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-10-05T21:18:49+00:00

    What am I replying to? Didn't see anything addressing how to resolve this issue which is being told that the internet connection has been lost when all other on line functions are working. Also need it in basic, not computer literate, English. I also don't know if trying the various answers to resolve this will get me to a spot I can't recover from. I remember when an actual Microsoft expert was on the phone, sharing the screen, and fixing issues (or educating me) in a timely fashion.,

    My computer is a new Acer, bought three weeks ago with Windows 11.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments