How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-07-21T20:58:10+00:00

    Not sure if it will help, but I had a similar issue throughout 2024 and ran through all of the usual solutions posted online. Eventually came across this thread:

    https://answers.microsoft.com/en-us/msoffice/forum/all/cannot-sign-into-onedrive-please-check-network/dafb3acf-c93c-4fd7-ac0b-f5cc3ff753c6

    I now do this every Windows 11 update since it breaks the internet connection for windows apps each time:

    Click start, type Run and click on the run box

    Paste this in: RunDll32.exe InetCpl.cpl,ResetIEtoDefaults

    Click the Reset button and reboot.

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  2. Anonymous
    2024-07-21T21:56:20+00:00

    it is to reset IE settings. I am not sure it is related to IE. It is related to NCIS

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  3. Anonymous
    2024-07-22T06:02:34+00:00

    still no fix, waiting on a fix for almost a year now with this issue, its becoming more and more unusable as more apps become unusable due to this, thank you microsoft. i have tried literally everything and researched this issue for so long and i cannot install new updates due to it so i have to repeatedly manually install them online and hope it fixes (it never does).

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  4. Anonymous
    2024-07-22T08:26:58+00:00

    it is unthinkable that Microsoft cannot find an esay solution for this problem related just to the NCIS. I think it would be very simple for them to give a solution (no more probe to check network prior connection)

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  5. Anonymous
    2024-08-05T10:20:59+00:00

    Had same problem as others. All "fixes" did not resolve the problem EXCEPT a solution post by Tommy-MSFT here:

    https://answers.microsoft.com/en-us/windows/forum/all/windows-11-wifi-issue-connected-to-internet-but/f9f5e66a-42b9-45e5-9f86-fd8b96e9486d

    While most of Tommy's solution was contained in most other solutions that did not work, I believe what fixed the setting in Windows 11 for me was:

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator]

    @=""

    "NoActiveProbe"=dword:00000000"

    Once I changed NoActiveProbe to 0 (zero) in the Windows Registry, the Wi-Fi icon in the Taskbar changed from globe to connected and all apps worked fine.

    Hope this helps others as it help me.

    Had the same problem for over a year, tried dozens of solutions and nothing worked until this!!!!

    I'm no expert but I would suggest checking all the parameters that Tommy mentioned because the Network Connectivity Status Indicator was not enough for me!

    Thank you and hope this helps

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