How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-09-26T00:05:30+00:00

    I did the same and it didn't work.

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  2. Anonymous
    2024-09-25T14:44:23+00:00

    After spending 2 days on this same issue, I have tried all the fixes outlined in this thread, inc importing registry from a working windows 11 pc to no avail.

    What fixed mine was downloading an ISO from MS and running a repair upgrade. What ever was wrong this fixed it and network status now correctly reports internet access. So now I can run Windows update and other apps that kept saying there was no internet.

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  3. Anonymous
    2024-09-18T19:02:35+00:00

    Do own , do your end please . Don't computer I Don't have

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  4. Anonymous
    2024-09-18T18:17:15+00:00

    i don't have such choice

    Click on "802.11a/b/g wireless mode

    Then, change the option from "6. Dual band 802.11a/b/g" to "1. 5 GHz 802.11a".

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  5. Anonymous
    2024-09-18T00:56:43+00:00

    Ok ,necessary, ok

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