How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2023-11-02T07:31:05+00:00

    Since your drivers are up to date, it may be a DNS issue. You can try to reset the network settings or set the DNS manually and check if it fixes the problem.

    Solution 1: Reset the network settings

    1-Click on Start then click on Settings

    2-Click on Network & Internet

    3-Click on "Advanced network settings"

    4-Click on "Network reset", then click on the "Reset now" button

    5-Reboot your PC and check if the problem was fixed

    Solution 2:Set the DNS manually

    1-Click on Start then click on Settings

    2-Click on Network & Internet

    3-Click on "Ethernet"

    4-Click on the "Edit" button next to "DNS server assignment"

    5-Change from "Automatic (DHCP)" to "Manually"

    6-Switch on the IPv4, then enter one of the options above

    -Google DNS:

    Preferred DNS: 8.8.8.8

    Alternate DNS: 8.8.4.4

    -OpenDNS

    Preferred DNS: 208.67.222.222

    Alternate DNS: 208.67.220.220

    7-Click on "Save" and check if the problem was fixed

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  2. Anonymous
    2023-11-01T14:55:05+00:00

    Its not an out of date driver its up to date, everything was fine a couple of weeks ago. The computer is a GEEKOM Mini PC - Mini IT12, it was fine till recently, I know because I check windows update on it once a month. The drivers stay up to date because it came with the Intel Driver & Support assistant preinstalled and I manually check for updates monthly.

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  3. Anonymous
    2023-11-01T07:06:59+00:00

    Hi, ShadowofDeath,

    Sorry to hear you're experiencing this issue.

    Usually, this problem is caused by a corrupted or outdated driver. Please provide some more details to help identify what is causing this problem. Are you using a laptop or a desktop? Which is the full model of your computer/laptop or motherboard?

    Also, attach a screenshot of the System Information Page:

    1-Right-click on Start then click on Run

    2-Type: msinfo32 and click on Ok

    And a screenshot of the version of the driver installed:

    1-Right-click on Start then click on Device Manager

    2-Click to expand the Network adapters

    3-Right-click on the Wifi/Ethernet driver and click on properties

    4-Take a screenshot of the General and Driver tab

    You can see at this link how to include a screenshot in your post.

    https://answers.microsoft.com/en-us/feedback/fo...

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