How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

103 answers

Sort by: Newest
  1. Anonymous
    2024-04-29T21:41:24+00:00

    It seems that problem with Windows is not at all Microsoft concern ?

    It is unthinkable that there is no solution for this kind of trouble !

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-04-29T15:37:34+00:00

    Is anyone closer to finding an answer to resolving this? It is absolutely ridiculous. Have updated/checked firmware, rolled back firmware, googled and more, but still stuck with "not-connected" message, despite the fact that I can physically type and send this message!?

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-04-10T07:29:15+00:00

    Reason is Win 11

    If you have more than 10 lines in an email or if you have not sent in the last hour Win 11 blames internet when actually poor win 11 design

    So you need to redo again and send within the hour , redo on word and attach if more than 10 lines

    That's how I have solved the poor internet design

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-04-04T15:15:31+00:00

    I have tried disabling IPv6 and without success.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-04-04T15:10:12+00:00

    Thanks but I tried it long time ago and just tried again after your message but no change

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments