How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-05-22T00:26:09+00:00

    i have the exact same problem, i can use almost anything in the internet but not windows update or microsoft store, and my computer says i'm not connected to the internet... i tried both wi-fi and cable, but the problem happens both ways

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  2. Anonymous
    2024-05-15T10:31:40+00:00

    tried already, including chaging network devices wih different models !

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  3. Anonymous
    2024-05-14T22:38:00+00:00

    What worked for me (I'm on Windows 11) was disabling and then re-enabling the network driver in Windows Device Manager

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  4. Anonymous
    2024-05-02T22:00:07+00:00

    I want to know why the hell Microsoft support hasn't resolved this problem when so many here are having this same issue? It existed for me in Windows 10 too.

    It seems like a typical MS tactic; they put stuff on the market they haven't thoroughly tested for problems such as this.

    Yet MS has added bells and whistles that I find annoying to productivity. Constantly reminding me of the MS store or responding with CoPilot when I do a Google search. And, making it difficult to download Google Play Store to my new laptop that came with Windows 11. Many of my former Google Play Store apps are not available in the MS Store for me to reinstall in my new laptop. All this doesn't make me feel warm and fuzzy toward MS. It seems to me MS is pushing our non-MS choices out of the market.

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  5. Anonymous
    2024-05-02T20:52:25+00:00

    can I get the link ??

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