How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-05-28T22:30:04+00:00

    I had the same issue because of the new wifi extender I got. My windows would connect to the extender and work fine but if I connected to the original router through wifi or through LAN I would get this error. Hope this makes sense. Surely this might not be the solution but worth a try if anyone using extender

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  2. Anonymous
    2024-05-25T13:54:27+00:00

    I have the same problem but only when Windows Defender's VPN is activated.

    I have full Internet access although it says I'm not connected.

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  3. Anonymous
    2024-05-22T20:57:24+00:00

    May be Kris voisine knows how to solve this issue with Windows 10 ? Because on W10

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator]

    @=""

    "NoActiveProbe"=dword:00000000" no such value,

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  4. Anonymous
    2024-05-22T20:20:06+00:00

    I think the solution is a status in a register.

    Unfortunattely, on Windows 10 \NetworkConnectivityStatusIndicator, i don't have "NoActiveProbe" =.......

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  5. Anonymous
    2024-05-22T03:41:29+00:00

    Had same problem as others. All "fixes" did not resolve the problem EXCEPT a solution post by Tommy-MSFT here:

    https://answers.microsoft.com/en-us/windows/forum/all/windows-11-wifi-issue-connected-to-internet-but/f9f5e66a-42b9-45e5-9f86-fd8b96e9486d

    While most of Tommy's solution was contained in most other solutions that did not work, I believe what fixed the setting in Windows 11 for me was:

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator]

    @=""

    "NoActiveProbe"=dword:00000000"

    Once I changed NoActiveProbe to 0 (zero) in the Windows Registry, the Wi-Fi icon in the Taskbar changed from globe to connected and all apps worked fine.

    Hope this helps others as it help me.

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