HP Hotkey Support

Reported
Anonymous
2023-11-08T21:37:58+00:00

After Windows update, the HP Hotkey Support pop-up window appeared and the Fn button stopped working

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2023-11-18T11:12:45+00:00

This one is working from another site.

Make sure you download the sp91903.exe as per below.

Clearly they will still need to fix this, but this should sort you out

  1. Go to "Services"

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  1. Find "HP Hotkey UWP Service
  2. Right click and choose "Properties"

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  1. Change startup type to "Disabled"

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  1. Restart computer

6.  Install Hotkey Support again from this link: https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91903.exe

  1. Restart computer
  2. It Works
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81 additional answers

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  1. Anonymous
    2024-02-25T05:09:30+00:00

    Oh my God! I have been trying to find a fix to this problem for almost of week and you nailed it. I exactly followed the steps you advised and it worked, IT WORKED!!! Thank You!

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  2. Anonymous
    2024-02-27T08:54:00+00:00

    hello, thanks its worked for me

    i use an elitbook 840 G5

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  3. Anonymous
    2024-02-27T23:21:46+00:00

    After Windows update, the HP Hotkey Support pop-up window appeared and the Fn button stopped working

    the brightness stop working too

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  4. Anonymous
    2024-02-29T08:34:05+00:00

    This really helped! Thank you!

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