Hi Ned Olav, I have the same problem. After many days running SFC and DISM scans to avoid BSOD that appears after trying to install KB5031356 update, nothing is solved. My installation stucks on 20%. I have also tried to update it manually and nothing... Please, Microsoft, after all these reporting issues of many users, could you focus on solving this?
Problem with a windows update KB5031356 (windows 10)
Hello,
I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d
Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..
I have tried these classic fixes :
SFC/Scannow
Checkhealth
Scanhealth
Restorehealth
It did find some issues with scannow, which got repaired (supposedly..)
I also tried the troubleshooting apps, as suggested by some websites :
Troubleshooting windows update
Troubleshooting intelligent background (BITS)
I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted
I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think
I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :
I suspect some malware potentially aswell, so I ran a whole bunch of scans..
Windows antivirus, nothing
Microsoft security scanner, nothing
Malwarebytes, nothing
Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined
I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.
A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp
I was curious to see because I couldn't even check the size of that folder..
I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.
This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.
Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)
Perhaps some of you know the command to revert that..
like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid
Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..
Help would be greatly appreciated.
Windows for home | Windows 10 | Windows update
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108 answers
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Anonymous
2023-10-26T09:21:52+00:00 -
Anonymous
2023-10-26T09:47:18+00:00 Windows Update KB5031356 issues over extended period.
I have had an issue with Windows Update KB5031356 issues over extended period Since the release of KB5031356 it has failed to install multiple times and the undo installation takes about an hour to run. The "Update Troubleshooter" does not find any issues. When I turn on pause updates the next time I re-boot the installation runs again but consecutive re-boots it does not, The Pause Updates needs to take immediate effect, not after one more failed installation.
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Anonymous
2023-10-27T08:30:29+00:00 I have the same issue on my corprate. most of the clients will facing the issue that after sleeping, compute go to crash or outlook can;t connect.
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Anonymous
2023-10-27T15:32:50+00:00 Today 27/10/23 2023-10 Cumulative Update Preview for Windows 10 Version 22H2 for x86-based Systems (KB5031445) so tried to install this but surprise surprise this also failed 8007000d so now both KB5031356 and KB5031445 failed but the net frame preview installed automaticly
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Anonymous
2023-10-28T09:47:04+00:00 I am continuing getting the same 'Installation Error' message 0x800f984 for both Cumulative 64-bit updates KB5031356 and also now KB5031445 on the Windows 10 system. Please note that I am elderly and do not have the 'Command Prompt' skill you offer presently. Please give us 'a fix' that can be understood by a layman.