Tried to install the manual update and it failed too!
Problem with a windows update KB5031356 (windows 10)
Hello,
I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d
Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..
I have tried these classic fixes :
SFC/Scannow
Checkhealth
Scanhealth
Restorehealth
It did find some issues with scannow, which got repaired (supposedly..)
I also tried the troubleshooting apps, as suggested by some websites :
Troubleshooting windows update
Troubleshooting intelligent background (BITS)
I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted
I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think
I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :
I suspect some malware potentially aswell, so I ran a whole bunch of scans..
Windows antivirus, nothing
Microsoft security scanner, nothing
Malwarebytes, nothing
Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined
I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.
A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp
I was curious to see because I couldn't even check the size of that folder..
I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.
This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.
Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)
Perhaps some of you know the command to revert that..
like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid
Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..
Help would be greatly appreciated.
Windows for home | Windows 10 | Windows update
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108 answers
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Anonymous
2023-11-01T15:35:06+00:00 -
Anonymous
2023-11-01T15:39:14+00:00 Agree with you 100%. Tried to install again 2 days ago and it failed again for the 6th time. Tried all of recommended fixes and none have worked so far. I believe they are trying to force us to go to win 11 and my computer that it failed on is also not compatible with win 11.
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Anonymous
2023-11-02T15:08:14+00:00 I am having the exact same issue with this update as everyone else in this thread. PLEASE fix this, as it is affecting my Crome browser as well, making it crash out repeatedly. Also, my whole system is crashing unexpectedly.
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Anonymous
2023-11-02T16:53:45+00:00 I have the same problem too and have had 4 or 5 microsoft tech people installing windows 10 from scratch and then not calling me back when arranged to check on the damage they and the update seems to have caused. I have some lost files, most of the last month and too many of my marbles. I keep telling them all was ok until this update but they just keep repeating the same process as the last so called technician. I can't even stop it from continuously trying to update which means I can't use my laptop for anything much other than emails.
If anyone can help please, please do! I can't afford a new pc and don't know what to do now.
I can't get through to complain to micresoft anywhere either, it all goes through online support and they just transfer me back to the tech help i've already been dealing with. This is not the way to treat customers!
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Anonymous
2023-11-02T17:14:12+00:00 That's my concern too! All of these so-called fix only seem to make things worse. Even though I have downloads on hold for now it tried to download the problem update again today. So I clicked pause for 7 days, now paused until Dec 1, but, almost every day it still tries to download the defective update. Been doing this and it has actually downloaded 3 other updates that successfully installed during this time. for the problem update it asks me to restart so I click on the pause again and at least hopefully it does not try to install when I turn on the computer again later. It has tried to install at least 6 times but fails each time.