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Hello,
I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d
Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..
I have tried these classic fixes :
SFC/Scannow
Checkhealth
Scanhealth
Restorehealth
It did find some issues with scannow, which got repaired (supposedly..)
I also tried the troubleshooting apps, as suggested by some websites :
Troubleshooting windows update
Troubleshooting intelligent background (BITS)
I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted
I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think
I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :
I suspect some malware potentially aswell, so I ran a whole bunch of scans..
Windows antivirus, nothing
Microsoft security scanner, nothing
Malwarebytes, nothing
Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined
I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.
A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp
I was curious to see because I couldn't even check the size of that folder..
I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.
This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.
Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)
Perhaps some of you know the command to revert that..
like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid
Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..
Help would be greatly appreciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Hi Itachi,
I'm Sumit, here to answer your query at the Microsoft Community.
The error code is pretty generic. As a suggestion, please never try to use an app from a 3rd party source as it does more harm than good.
Did you try installing the update manually?
https://www.catalog.update.microsoft.com/Search...
Hope that helps, and rely on us for any further inquiries. All the best.
Hey, thanks for the response, I just tried, didn't work, it gets stuck at the beggining for a few minutes, then goes all the way through and says there was an error.. this is so annoying :(
I got the right package :
| 2023-10 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5031356) | Windows 10, version 1903 and later |
|---|
Yep, it is correct.
Try doing a repair install. A repair Install keeps everything, including Files and applications, and reinstalls Windows.
How to Repair Install Windows 10
http://www.yourwindowsguide.com/2016/06/how-to-...
Repair Install Windows with an InPlace Upgrade
http://www.tenforums.com/tutorials/16397-repair...
To do a repair install, just follow the steps below:
Download the Media Creation Tool from this link.
https://go.microsoft.com/fwlink/?LinkId=691209
After the download finishes, open the tool and select Upgrade this PC option.
Standard 3rd party link disclaimer:
There may be links to non-Microsoft websites that provide accurate and safe information. Watch out for ads on websites frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.
Yes, I have the same problem and would not claim to be any sort of computer expert. I get 20% install; then quite a wait; then 74% install and then a speedy install to 100% where it stays for a while until the error code appears. I tried all sorts and eventually resorted to attempting a system restore. Unfortunately, I could only get options for restoring to the build date of the computer, or approx. 24 hours previously. Since I'd been struggling for several days, I took that option, which seems to have made the computer generally run more slowly......
Update - The Microsoft Patch provided last Tuesday unfortunately does not work. I have tried the Command Prompt app and typed in the recommended: Dism /online /cleanup-image /RestoreHealth which you are requested to type in when you run as an administrator function operated successfully, but one still can't install the Windows update. Have tried the Command Prompt on around 5 occasions, just in case!! Anymore suggestions Microsoft?
Further update:
Re further updates in past couple of days. My net frame installed ok, too, by KB5031445 didn't but with similar 20%; 45%; 74% install before inability to update comes up. I'm beginning to wonder whether KB5031356 is not actually the issue. Maybe, there is a bug in a previous update which caused failure of both KB5031356 and KB5031445 updates to install?
There's more:
What build version of Windows 10 are you running. Just wondering if we're all on the same Windows Version/ build? Apparently (and hopefully) I'm not breaching my security in sharing this info but I'm on Version 22H2 - Build 19045.3516. You can find the version etc. by right clicking on the 'start' button on extreme left-hand side of bottom bar. Then hit 'run' and type in 'winver' (but omitting inverted commas) into the search box. then enter and it should come up.
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