Problem with a windows update KB5031356 (windows 10)

Anonymous
2023-10-13T02:22:23+00:00

Hello,

I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d

Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..

I have tried these classic fixes :

SFC/Scannow

Checkhealth

Scanhealth

Restorehealth

It did find some issues with scannow, which got repaired (supposedly..)

I also tried the troubleshooting apps, as suggested by some websites :

Troubleshooting windows update

Troubleshooting intelligent background (BITS)

I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted

I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think

I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :

I suspect some malware potentially aswell, so I ran a whole bunch of scans..

Windows antivirus, nothing

Microsoft security scanner, nothing

Malwarebytes, nothing

Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined

I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.

A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp

I was curious to see because I couldn't even check the size of that folder..

I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.

This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.

Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)

Perhaps some of you know the command to revert that..

like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid

Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..

Help would be greatly appreciated.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2023-10-16T20:46:29+00:00

    I am having the same problems with this update! Even after reinstalling Windows 10 clean, this Update does not install. I tried the Standalone too, same result, my whole system got messed up. Finally I was lucky that a month ago I created a System Image for installation, otherwise my whole work would have been gone. The Windows Help Chat could not find anything on my PC corrupted, after doing diagnosis via takeover, and had no idea either, what to do but to reinstall Windows 10 via ISO, what I already had done!

    Now I put this Update into the Wushowhide App that this damned Update leaves me alone, hoping that enough people will complain with Microsoft that they produce a Patch someday!!!

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  2. Anonymous
    2023-10-14T18:43:54+00:00

    I have the same problem. I wasn't watching the install so I thought perhaps something might have happened during the install process. I reinstalled KB5031356 and still got the same problem, a BSOD stating Kernel security check failure on the first boot after installation of KB5031356 to windows 10. I have never seen that problem before installing KB5031356 so I am fairly certain it is caused by that fix. I restored my system back to a point 24 hours prior to the installation and won't be installing that update again until there is a real fix for the problem. I don't have the time to debug Microsoft's problem right now as I am very busy.

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  3. Anonymous
    2023-10-14T08:54:27+00:00

    It installs here eventually but once installed the "Audio" taskbar icon has a red x "The Audio service is not running" checked all suggested fixes, services for audio all running, resistry keys ok. If I uninstall KB5031356 the problem remains. The only way to get it back to normal is to do a widows repair install. What have Microsoft done?

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  5. Anonymous
    2023-10-14T07:47:31+00:00

    Yes, I have the same problem and would not claim to be any sort of computer expert. I get 20% install; then quite a wait; then 74% install and then a speedy install to 100% where it stays for a while until the error code appears. I tried all sorts and eventually resorted to attempting a system restore. Unfortunately, I could only get options for restoring to the build date of the computer, or approx. 24 hours previously. Since I'd been struggling for several days, I took that option, which seems to have made the computer generally run more slowly......

    Update - The Microsoft Patch provided last Tuesday unfortunately does not work. I have tried the Command Prompt app and typed in the recommended: Dism /online /cleanup-image /RestoreHealth which you are requested to type in when you run as an administrator function operated successfully, but one still can't install the Windows update. Have tried the Command Prompt on around 5 occasions, just in case!! Anymore suggestions Microsoft?

    Further update:

    Re further updates in past couple of days. My net frame installed ok, too, by KB5031445 didn't but with similar 20%; 45%; 74% install before inability to update comes up. I'm beginning to wonder whether KB5031356 is not actually the issue. Maybe, there is a bug in a previous update which caused failure of both KB5031356 and KB5031445 updates to install?

    There's more:

    What build version of Windows 10 are you running. Just wondering if we're all on the same Windows Version/ build? Apparently (and hopefully) I'm not breaching my security in sharing this info but I'm on Version 22H2 - Build 19045.3516. You can find the version etc. by right clicking on the 'start' button on extreme left-hand side of bottom bar. Then hit 'run' and type in 'winver' (but omitting inverted commas) into the search box. then enter and it should come up.

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