build 19045.3516 is from update KB5030300 26/9/2023
build 19045.3570 is from update KB5031356
Build 19045.3636 is from update KB5031445
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Hello,
I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d
Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..
I have tried these classic fixes :
SFC/Scannow
Checkhealth
Scanhealth
Restorehealth
It did find some issues with scannow, which got repaired (supposedly..)
I also tried the troubleshooting apps, as suggested by some websites :
Troubleshooting windows update
Troubleshooting intelligent background (BITS)
I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted
I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think
I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :
I suspect some malware potentially aswell, so I ran a whole bunch of scans..
Windows antivirus, nothing
Microsoft security scanner, nothing
Malwarebytes, nothing
Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined
I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.
A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp
I was curious to see because I couldn't even check the size of that folder..
I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.
This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.
Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)
Perhaps some of you know the command to revert that..
like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid
Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..
Help would be greatly appreciated.
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build 19045.3516 is from update KB5030300 26/9/2023
build 19045.3570 is from update KB5031356
Build 19045.3636 is from update KB5031445
build 19045.3516 is from update 26/9/2023
build 19045.3570 is from update KB5031356
Build 19045.3636 is from update 5031445
the dates you quoted i think was the original install of the software date
Nigel. Further to my last on the OS Build Standard. It appears that I have an older OS than my wife. Mine is 19045.3516 of May 2020 whereas hers is 1945.3570 of July 2020. Her Toshiba has installed successfully and is presently downloading KB5031445 which also should be OK.
So should I have my OS build upgraded? If so how is that done?
Thanks Nigel. Could well be as others running Windows 10 seem to be OK including my wife who is on a Toshiba Satellite Windows 10. I am not into 'build standards' - what can be done about that problem?
No. I hadn't actually researched the number of the appropriate update prior to KB5031356. Refer to my original post for another 'musing' as to why we might be having these issues. It may be related to a specific build version of Windows 10?