Problem with a windows update KB5031356 (windows 10)

Anonymous
2023-10-13T02:22:23+00:00

Hello,

I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d

Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..

I have tried these classic fixes :

SFC/Scannow

Checkhealth

Scanhealth

Restorehealth

It did find some issues with scannow, which got repaired (supposedly..)

I also tried the troubleshooting apps, as suggested by some websites :

Troubleshooting windows update

Troubleshooting intelligent background (BITS)

I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted

I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think

I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :

I suspect some malware potentially aswell, so I ran a whole bunch of scans..

Windows antivirus, nothing

Microsoft security scanner, nothing

Malwarebytes, nothing

Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined

I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.

A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp

I was curious to see because I couldn't even check the size of that folder..

I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.

This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.

Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)

Perhaps some of you know the command to revert that..

like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid

Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..

Help would be greatly appreciated.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2023-10-29T10:33:58+00:00

    To Bazza & Peter B:

    First of all, apologies for the delay replying. Prefer to do this on my laptop rather than other means.

    Thanks for both your comments. Like Peter, I didn't realise the build version changed each time there was an update. What happens if somehow one update is missed, and later ones are installed? Do you get assigned a different build date number? I had picked up from anther search that the first two numbers apparently relate to the date of the original version of Windows 10 - so I understood that 19 was 2019. Really helpful of Bazza to be able to guide us further.

    I think we just have to leave it in Microsoft's hands and hope it doesn't take too long for them to provide an 'effective' patch. I did see on Microsoft's site for 'techies' working for companies that they refer to a couple of other installs to cover something, but it meant nothing to me. It talks about offline OS image servicing and ensuring KB5011543 and KB5014032 before installation of the dreaded update. Something about LCu and SSU.

    It then says about Windows Server Update Services (WSUS), which I guess is for large organisations using multiple devices, ensure KB5003173 or later LCU and KB5005260 SSU before attempting installation. All completely above my pay grade, and I'm retired......

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  2. Anonymous
    2023-10-29T10:11:01+00:00

    that i don't know and we are in the same boat of everyone i'm just hoping that Microsoft will help us all sort this problem up. i wouldn't think it is to do with ram availability as you wouldn't get offered the update in the first place and you have to have the min ram to load windows in the first place

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  3. Anonymous
    2023-10-29T09:00:59+00:00

    Brazza. Its interesting to find out that the OS number changes after each KB update. As this appears to be 'an installation' problem - what would be the minimum RAM availability be to accommodate KB5031356 and those following?

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  4. Anonymous
    2023-10-29T08:38:43+00:00

    i don't know i'm in the same boat and awaiting microsoft to sort it as like others tried loads of things and none have worked

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  5. Anonymous
    2023-10-28T16:15:24+00:00

    build 19045.3516 is from update 26/9/2023

    build 19045.3570 is from update KB5031356

    Build 19045.3636 is from update 5031445

    the dates you quoted i think was the original install of the software date

    Brazza. That seems most likely so why is my OS not being updated pre KB5031356? There must be a bug stopping my update to 19045.3579 and later. How do you suggest this can be fixed?

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