Problem with a windows update KB5031356 (windows 10)

Anonymous
2023-10-13T02:22:23+00:00

Hello,

I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d

Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..

I have tried these classic fixes :

SFC/Scannow

Checkhealth

Scanhealth

Restorehealth

It did find some issues with scannow, which got repaired (supposedly..)

I also tried the troubleshooting apps, as suggested by some websites :

Troubleshooting windows update

Troubleshooting intelligent background (BITS)

I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted

I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think

I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :

I suspect some malware potentially aswell, so I ran a whole bunch of scans..

Windows antivirus, nothing

Microsoft security scanner, nothing

Malwarebytes, nothing

Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined

I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.

A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp

I was curious to see because I couldn't even check the size of that folder..

I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.

This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.

Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)

Perhaps some of you know the command to revert that..

like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid

Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..

Help would be greatly appreciated.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2023-11-05T16:06:18+00:00

    Agree it's a Microsoft issue and they need to fix it

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  2. Anonymous
    2023-10-19T20:45:09+00:00

    Follow up to my previous Reply I looked at the settings for Bit Locker but it was not enabled so the problem still exists. The resolution does not work for me So I guess we wait until November

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  3. Anonymous
    2023-10-17T15:21:21+00:00

    To: Robski (The Real one)

    It s not just the update, that won t install. It happens to other applications as well -- they start downloading/installing, but they never finish the process. Microsofts own applications are as well compromised, and they don t have to be freshly installed. By some, for example PC Manager (Beta) version 3.6.3, the scanning process after the latest update (10.10.2023) starts, but never finishes even when the scanner runs for hours. In my Optiplex 9020 the process was stuck by the LCU folder. I dried the malware scanning several times. I used as well Malwarebytes, but the issue don t concerned their software. But I noticed that the Anti-Exploit installation took damage on the 6. october 2023. 16 GB is nowadays minimum to run Windows 10 Pro optimaly. I upgraded my own computers memory in the beginning of August from 8 to 16 GB. In Estonia the memory chips were hard to get -- they are older DDR3s. Nowadays they are not manufactured anymore. One funny thing after the latest update is, that Windows is now rekognizing Realtek High Definition Audio driver v6.0.9273.1 as malware. In the beginning of april it was legitimate software. It is interesting to remark, that you can t get a adekvat driver neither from Dell or Microsoft -- their variants don t provide Optiplex 9020 inbuild speakers with functionality. But Microsofts software don t likes Realtek software that provides speaker functionality, beginning with the latest updates. Did you tried to update your Microsoft Update Health Tools lately, I can rebember that the update for tools installed at beginning of the next month, I thing it was from August originally. There is as well the possibility that the msiexec file is corrupted in some way, for example my version wasn t capable to open the Dell Supportassist msi installer. Try the " sfc /scannow " command in Command Prompt. In some cases it helps.

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  4. SD - IA 179.3K Reputation points Independent Advisor
    2023-10-14T02:49:52+00:00

    Yep, it is correct.

    Try doing a repair install. A repair Install keeps everything, including Files and applications, and reinstalls Windows.

    How to Repair Install Windows 10

    http://www.yourwindowsguide.com/2016/06/how-to-...

    Repair Install Windows with an InPlace Upgrade

    http://www.tenforums.com/tutorials/16397-repair...

    To do a repair install, just follow the steps below:

    Download the Media Creation Tool from this link.

    https://go.microsoft.com/fwlink/?LinkId=691209

    After the download finishes, open the tool and select Upgrade this PC option.

    Standard 3rd party link disclaimer:

    There may be links to non-Microsoft websites that provide accurate and safe information. Watch out for ads on websites frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.

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  5. SD - IA 179.3K Reputation points Independent Advisor
    2023-10-13T02:57:00+00:00

    Hi Itachi,

    I'm Sumit, here to answer your query at the Microsoft Community.

    The error code is pretty generic. As a suggestion, please never try to use an app from a 3rd party source as it does more harm than good.

    Did you try installing the update manually?

    https://www.catalog.update.microsoft.com/Search...

    Hope that helps, and rely on us for any further inquiries. All the best.

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