Totally agree with everyone - I have tried three times with the same result so I have now "restored health" and force paused updates until mid-November - hopefully the next one resolves the issue. One question for Microsoft - you have organised a fix for enterprise based systems but what about the many million private users -?
Problem with a windows update KB5031356 (windows 10)
Hello,
I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d
Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..
I have tried these classic fixes :
SFC/Scannow
Checkhealth
Scanhealth
Restorehealth
It did find some issues with scannow, which got repaired (supposedly..)
I also tried the troubleshooting apps, as suggested by some websites :
Troubleshooting windows update
Troubleshooting intelligent background (BITS)
I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted
I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think
I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :
I suspect some malware potentially aswell, so I ran a whole bunch of scans..
Windows antivirus, nothing
Microsoft security scanner, nothing
Malwarebytes, nothing
Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined
I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.
A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp
I was curious to see because I couldn't even check the size of that folder..
I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.
This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.
Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)
Perhaps some of you know the command to revert that..
like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid
Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..
Help would be greatly appreciated.
Windows for home | Windows 10 | Windows update
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108 answers
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Anonymous
2023-10-21T13:27:43+00:00 -
Anonymous
2023-10-21T15:33:14+00:00 I am having the exact same problem with this update. My last successful update was 28 Sept 2023 KB5031041. I have tried everything I can possibly think of. I have removed unused programs, I have cleaned the temp files, I removed everything stored on my desktop to an aux drive, et c. I have about 3GB of space left, but to no avail. It downloaded yesterday, installed, and then when I restarted my computer it says it can't do it and uninstalls the update. I am about ready to just buy another laptop because I can no longer do this. It's ridiculous.
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Anonymous
2023-10-17T10:47:05+00:00 Same issuse here.
I have an older Dell slaptop with a slowish processor but 16Gb memory running and windows 10 pro. It is so standard (aside from the extra memory which was fitted years ago) that it almost hurts. However "2023-10 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5031356)" won't install.
It isn't a duff download either - I cleared it all out to make it download again and the same thing happens.
So Bill, could you please acknowledge that there is a problem with this update and fix it?
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Anonymous
2023-10-14T08:54:27+00:00 It installs here eventually but once installed the "Audio" taskbar icon has a red x "The Audio service is not running" checked all suggested fixes, services for audio all running, resistry keys ok. If I uninstall KB5031356 the problem remains. The only way to get it back to normal is to do a widows repair install. What have Microsoft done?
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Anonymous
2023-10-19T01:27:08+00:00 You might wanna check this:
https://learn.microsoft.com/en-us/windows/release-health/resolved-issues-windows-10-22h2
The October 2023 security update might fail to install | Status | Originating update | History | | :--- | :--- | :--- | | Resolved | OS Build 19045.3570 <br>KB5031356 <br>2023-10-10 | Resolved: 2023-10-17, 10:15 PT <br>Opened: 2023-10-13, 10:33 PT |