Problem with a windows update KB5031356 (windows 10)

Anonymous
2023-10-13T02:22:23+00:00

Hello,

I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d

Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..

I have tried these classic fixes :

SFC/Scannow

Checkhealth

Scanhealth

Restorehealth

It did find some issues with scannow, which got repaired (supposedly..)

I also tried the troubleshooting apps, as suggested by some websites :

Troubleshooting windows update

Troubleshooting intelligent background (BITS)

I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted

I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think

I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :

I suspect some malware potentially aswell, so I ran a whole bunch of scans..

Windows antivirus, nothing

Microsoft security scanner, nothing

Malwarebytes, nothing

Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined

I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.

A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp

I was curious to see because I couldn't even check the size of that folder..

I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.

This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.

Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)

Perhaps some of you know the command to revert that..

like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid

Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..

Help would be greatly appreciated.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

108 answers

Sort by: Most helpful
  1. Anonymous
    2023-10-13T19:24:08+00:00

    Hey, thanks for the response, I just tried, didn't work, it gets stuck at the beggining for a few minutes, then goes all the way through and says there was an error.. this is so annoying :(

    I got the right package :

    2023-10 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5031356) Windows 10, version 1903 and later

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-10-17T05:45:13+00:00

    I am extremely happy to know that numerous users have exactly the same problem that I have experienced with KB5031356 and I am not alone.

    I also have an additional issue that I use a limited data package and that the constant attempt to download and install this update simply unnecessarily uses up my data and gives me zilch in return.

    Like some users on this site I have simply used windows update hider to package this update away so that it does not create a constant issue.

    This however means that I have a constant reminder from Microsoft that my system is not up to date............this I simply ignore until Microsoft, in their "infinite wisdom" find a fix.

    Will this ever happen?

    I have an older Dell OptiPlex with Windows 10 Pro 64 bit system that I have attempted to keep constantly up to date.

    I now get the impression that Microsoft don't actually really care about the billions of users using Windows 10 as Windows 11 is now their main focus.

    In the last months all Windows 10 system updates have been a huge issue for me and my system.

    I simply wish a could afford to go the Mac route but that is financially out of the question for me.

    Microsoft hear us ............this is the simple truth!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-10-16T20:46:29+00:00

    I am having the same problems with this update! Even after reinstalling Windows 10 clean, this Update does not install. I tried the Standalone too, same result, my whole system got messed up. Finally I was lucky that a month ago I created a System Image for installation, otherwise my whole work would have been gone. The Windows Help Chat could not find anything on my PC corrupted, after doing diagnosis via takeover, and had no idea either, what to do but to reinstall Windows 10 via ISO, what I already had done!

    Now I put this Update into the Wushowhide App that this damned Update leaves me alone, hoping that enough people will complain with Microsoft that they produce a Patch someday!!!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-10-14T18:43:54+00:00

    I have the same problem. I wasn't watching the install so I thought perhaps something might have happened during the install process. I reinstalled KB5031356 and still got the same problem, a BSOD stating Kernel security check failure on the first boot after installation of KB5031356 to windows 10. I have never seen that problem before installing KB5031356 so I am fairly certain it is caused by that fix. I restored my system back to a point 24 hours prior to the installation and won't be installing that update again until there is a real fix for the problem. I don't have the time to debug Microsoft's problem right now as I am very busy.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-10-19T20:33:46+00:00

    Yes, I have the same problem and would not claim to be any sort of computer expert. I get 20% install; then quite a wait; then 74% install and then a speedy install to 100% where it stays for a while until the error code appears.

    Yes! THREE times I've tried with the same problems.
    The last two Service stack updates ( 10.0.1904.3562 and .3505 ) were supposed to fix this issue, but didn't.
    None of the answers from volunteer "advisors" helps. We need a solid Microsoft solution.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments