Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-27T13:10:12+00:00

    I also have the issue

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  2. Anonymous
    2024-06-27T06:54:50+00:00

    Please share the link if you found that it worked last evening.

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  3. Anonymous
    2024-06-26T14:35:53+00:00

    I've been DM'ing with them via Twitter over the last few days. They finally provided a different link that I'll be trying later this evening.

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  4. Anonymous
    2024-06-26T14:25:03+00:00

    Hi Jen,

    I am also having the same issue.

    You don't have permission to access "http://support.microsoft.com/en-us/home/contact?" on this server.

    Reference #18.9c3c5168.1719411702.2ce76cf9

    https://errors.edgesuite.net/18.9c3c5168.1719411702.2ce76cf9

    I was trying to contact support in reference of an issue I am having with receiving 1-2 emails about someone requesting an access code every other day. It became tiresome, so I wanted to ask your support to please block the person who keeps requesting one of two of emails so frequently. But it turned out that after trying to log in support page I instantly got rerouted to access denied and now I am completely blocked.

    Best Regards,

    Marta

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  5. Anonymous
    2024-06-26T08:55:51+00:00

    No answer from Microsoft since November 2023 for a simple denied access about their support contact says long about Microsoft Support contact... It's a shame.

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