Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-07-02T13:51:05+00:00

    This link is also 'access denied'

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  2. Anonymous
    2024-06-28T18:51:52+00:00

    I am in the US and via my VPN I connected through the UK and the problem went away.

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  3. Anonymous
    2024-06-28T15:17:24+00:00

    Everyone responding with links that just lead to more "access denied" pages.

    Website was fine yesterday and now it's all access denied. No help anywhere.

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  4. Anonymous
    2024-06-27T14:26:25+00:00

    Okay... I just spent the last couple of days messaging back and forth with the MS365 Twitter account. They finally sent me a link and step by step instructions on how to get through to someone. After an hour of chatting we got it squared away. Let me see if I can enter the information here correctly...

    In the message they say to click a link but I'll try entering it here. If the link doesn't work I'll see if I can find a better way to share it. The interaction is on my personal and this is my work.

    1. Click this link https://support.microsoft.com
    2. Type "Office Technical Support", then click "Get Help". (Wait until it loads up the options)
    3. Scroll down the click, "Sign in to contact support", which requires you to sign in to your Microsoft account or select Contact Support" if you're already logged in.
    4. Choose "Microsoft 365 and Office" -> "Technical Support" -> "Confirm".
    5. Click "Chat with a support agent in your web browser".

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  5. Anonymous
    2024-06-27T14:02:13+00:00

    Have the same problem.

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