The link doesnt work cant access support
Why can I not access Microsoft's support? Access denied?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502
The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
95 answers
Sort by: Newest
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Anonymous
2024-07-07T07:53:31+00:00 -
Anonymous
2024-07-07T05:18:44+00:00 They're clearly just trying to fob people off when they're busy.
-
Anonymous
2024-07-06T19:06:00+00:00 I'm having this problem, and also, when I click the mouse's left button, it triggers the opening of help pages. I can't make changes in msconfig windows (e.g., I can't deactivate startup items), and the Win button on the keyboard fires the help page—and other strange behaviours.
Safe mode doesn't help, and the problem persists across all accounts.
-
Anonymous
2024-07-04T17:32:10+00:00 What's the point of Microsoft support if you can't access them?? This seems to be an ongoing issue from what I see in the threads I've read. I spent over 3000$ on a laptop that keeps giving me the following:
2024-06 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5039302)
Install error - 0x800f0991
This issue has been going on for 4 days now and I've tried some of the fixes recommended BUT most are above my pay grade and I don't feel comfortable going any further. I wish laptops came with the OS fully installed without the need for major updates because idiots like myself wouldn't worry so much about using the new technologies. I don't want to reinstall and then uninstall my Nortons 360 ad nauseum because I'm worried that doing that will make things worse.
Nothing that can be done by them until next week at this point, I'm assuming, because it's July 4th and they are probably closed until Monday. Another 4-5 days that I can't get assignments done or submitted... Yay... Not... Should have kept my failing laptop running instead of jumping into the deep end of the pool with ankle weights and this brand new AI unit... Lesson learned (but too late).