Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

95 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-07-14T20:40:04+00:00

    Same issue

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-07-14T03:23:57+00:00

    DOESN'T WORK

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-07-13T19:11:29+00:00

    Same issue - why is the support page broken?

    https://support.microsoft.com/en-us

    You don't have permission to access "http://support.microsoft.com/en-us" on this server.

    Reference #18.c73b2f17.1720897803.20c3b2ec

    https://errors.edgesuite.net/18.c73b2f17.1720897803.20c3b2ec

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-07-13T18:37:50+00:00

    Having the same error even after deleting the cookies

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-07-12T13:35:43+00:00

    I keep getting this error! I even tried opening it with Microsoft Edge and I kept getting the same error? I disabled all ad blockers and VPNs and nothing! I really need a fix as I need to get in contact with support ASAP

    Was this answer helpful?

    0 comments