Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-05-09T17:23:01+00:00

    I get an error 'bad request' no matter which contact us link I attempt to follow. Any tips for contacting an actual human?

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  2. Anonymous
    2024-04-07T11:09:17+00:00

    Access Denied You don't have permission to access "http://support.microsoft.com/en-us/home/livechatwidget?" on this server. Reference #18.402c417.1712487938.1ef2202 https://errors.edgesuite.net/18.402c417.1712487938.1ef2202

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  3. Anonymous
    2024-04-07T11:09:01+00:00

    Access Denied You don't have permission to access "http://support.microsoft.com/en-us/home/livechatwidget?" on this server. Reference #18.402c417.1712487938.1ef2202 https://errors.edgesuite.net/18.402c417.1712487938.1ef2202

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  4. Anonymous
    2024-04-07T11:08:42+00:00

    You don't have permission to access "http://support.microsoft.com/en-us/home/livechatwidget?" on this server.

    Reference #18.402c417.1712487938.1ef2202

    https://errors.edgesuite.net/18.402c417.1712487938.1ef2202

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  5. Anonymous
    2024-03-30T18:37:26+00:00

    I am unable to reach support either. OneDrive is giving me a lot of grief and I can't reach Microsoft for assistance.

    Any help would be appreciated.

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    10+ people found this answer helpful.
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