Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-20T22:43:57+00:00

    Even in Poland you are having problems? I'm not sure where everyone is but I'm in the US. It's crazy that it seems like the only way we'll ever get support is through VPN.

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  2. Anonymous
    2024-06-19T22:13:34+00:00

    I have this same problem on Windows 10 whether using Chrome or Edge:

    You don't have permission to access "http://support.microsoft.com/en-us/home/contact?" on this server.

    Reference #18.5bf7dead.1718834953.2a004169

    https://errors.edgesuite.net/18.5bf7dead.1718834953.2a004169

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  3. Anonymous
    2024-06-19T21:22:19+00:00

    I am also getting this message. I tried it in Chrome and Edge.

    You don't have permission to access "http://support.microsoft.com/en-us/contactus" on this server.

    Reference #18.c400de17.1718831940.28ae4da2

    https://errors.edgesuite.net/18.c400de17.1718831940.28ae4da2

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  4. Anonymous
    2024-06-19T17:30:48+00:00

    I was eventually able to open it when I tried through edge

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  5. Anonymous
    2024-06-17T14:33:38+00:00

    Acesss is still denied to any help pages for me. Customer service number is bunk. Microsoft is junk! My PC is too new to be having issues and then Windows make it worse.

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