Why can I not access Microsoft's support? Access denied?

Anonymous

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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95 answers

Anonymous

2024-07-18T23:56:48+00:00

Same problem. ****
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Anonymous

2024-07-17T17:38:14+00:00

I have the same problem!
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Anonymous

2024-07-16T14:57:22+00:00

Okay I hope I don't regret this... One of the easiest ways to get direct access to MS customer support is via X. You'll need to find the account for the product your having issues with, and the responses can be slow and tedious. In the end though they were able to get me direct access with step by step directions on how to get to a live person to chat with. I've used it two or three times now due to a MS365 billing issue. Eventually the individual I DM'ed with remoted in and helped me get it all squared away. Again, be patient it isn't a quick fix but it will hopefully get you walking down the right path.
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Anonymous

2024-07-16T14:33:16+00:00

I have the same issue now on both my PC and phone and I really need assistance to figure out why Game Bar on Windows isn't working properly.
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Anonymous

2024-07-16T12:08:55+00:00

Try using Edge browser
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