SYSTEM_SERVICE_EXCEPTION Troubleshooting

Anonymous
2023-12-23T23:11:19+00:00

I've been having several BSOD's in the last days but can't find out what is causing them.

I have tried updating and going back to older drivers but the problems seem to persist. Sometimes it takes several minutes to an hour to get a BSOD and sometimes there are multiple in a row right after rebooting.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-12-27T21:29:14+00:00

    Since my last post there have been a couple more times my pc froze but sadly no more minidump files

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  2. Igor Leyko 112.4K Reputation points Independent Advisor
    2023-12-28T00:44:32+00:00

    Hi Lars,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Did you switch memory diagnostics to extended mode? If not, please do. Run Windows memory diagnostic tool and switch it to extended mode when it starts (F1 key). Note, test hang at ~21% for more than 2-3 hours means memory error too.

    Check your RAM modes (voltage, frequency, timings) are in compliance with numbers in the motherboard compatibility list for your RAM model.

    Try to increase RAM voltage in BIOS.

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  3. Anonymous
    2023-12-28T20:50:45+00:00

    So far with the extended memory diagnostic my pc freezes at 21%

    How would i check those things i have a MSI PRO Z790-P WIFI socket 1700 motherbord and G.Skill 32 GB DDR5-6600 Kit RAM Memory the

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  4. Anonymous
    2023-12-28T22:21:14+00:00

    I found the RAM settings in the BIOS but can't find what i should change things to

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  5. Igor Leyko 112.4K Reputation points Independent Advisor
    2023-12-28T23:28:19+00:00

    Memory compatibility list and tested memory modes are listed at https://www.msi.com/Motherboard/PRO-Z790-P-WIFI... Just select your CPU first.

    Please ask MSI support about RAM voltage increasing.

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