Hi I write this in english, to enlarge the potential community. Windows Update, I get error 0x80070002 when the systems tries to install Windows 11 Version 22H2. This problem is going on for a long time now. I tried everything I can found on the internet. setting the time, all good, Deleting the SoftwareDistribution directory, Running scan, and DSIM, all good no errors, Windows update troubleshooter, tells me: Check for Windows Update issues Detected: In troubleshooting report it says: check for widows update issues // Resolve Windows Update issue Completed -Detection details: IsPostback_RC_PendingUpdates IsPostback: False WaaSMedicService Issue found by:DynamicProtectionPlugin <br> --- IsPostback_RC_PendingUpdates IsPostback: True <br> --- Service Status Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> --- Service Status Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> --- Collection information Computer Name: ROBO-LT Windows Version: 10.0 Architecture: x64 Time: Tuesday, December 12, 2023 10:00:37 AM Publisher details however the installation never gets done. Interesting it says Windows Version 10, but msinfo says Microsoft Windows 11 Home ***** moved from german to english Community *****

Hi Good morning, looking into this now, and I could identify easily the machine type and drivers and could locate the DPTF driver. The only thing which confuses me that it says it is for Windows 10. If I check winver, it says Windows 11 21H2, 22000.1098. So can I install this package, if it indicates driver for Windows 10? I cannot find a later version for this driver for Windows 11?

I think it can be installed on Windows 11. Please try it.

We are getting much closer. I installed the driver as indicated (the Win10 version) It passed the setup It startede the Installation It passed the 62% (we did not get that far so far) It finished at 100% It restarted It restarted Then it said "Undoing some changes to your machine" which concerned me. After several reboots the window below appeared (I checekd winver and it still says Windows 11 home 21H2) Knowing that crashing during install I guess a Panther and Rollback should have been created, and it did, I uploaded them here: https://1drv.ms/f/s!At3helIxGZsEknlHW5PQcVhJDUtO?e=wSqhbX So it looks like we are really getting close to the target, there still seems to be something wrong with installing drivers.... BTW I extracted the new driver to the drivers directory in root, I hope this did not impact the installation? Do there is now a directory intel: C:\drivers\Intel DPTF Driver\20231612.12403977 I hope this did not cause any problems? shall I move that somewhere else?

Great. The earlier error is fixed. This time around, it's a different driver package. The "Intel Graphics Control Panel" driver package could not be migrated. Try running: pnputil /delete-driver oem41.inf /uninstall /force Please rerun the setup.

Windows Update, I get error 0x80070002 when the systems tries to install Windows 11 Version 22H2.

Anonymous

I write this in english, to enlarge the potential community.

Windows Update, I get error 0x80070002 when the systems tries to install Windows 11 Version 22H2.

This problem is going on for a long time now.

I tried everything I can found on the internet.

setting the time, all good,
Deleting the SoftwareDistribution directory,
Running scan, and DSIM, all good no errors,
Windows update troubleshooter, tells me:

Check for Windows Update issues Detected:

In troubleshooting report it says:

check for widows update issues // Resolve Windows Update issue Completed

-Detection details:

IsPostback_RC_PendingUpdates

IsPostback: False

WaaSMedicService
	Issue found by:DynamicProtectionPlugin	<br>	---

IsPostback_RC_PendingUpdates
	IsPostback: True	<br>	---

Service Status
	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

Service Status
	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

Collection information
Computer Name:	ROBO-LT
Windows Version:	10.0
Architecture:	x64
Time:	Tuesday, December 12, 2023 10:00:37 AM
Publisher details

however the installation never gets done. Interesting it says Windows Version 10, but msinfo says Microsoft Windows 11 Home

***** moved from german to english Community *****

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Ramesh 181.9K Volunteer Moderator

Glad it's resolved, albeit it took around 10 attempts :)

You may re-enable the startup items and services. Backup the current set of drivers using DISM, to a folder named c:\drivers_final_2023.

If Device Manager doesn't show any items with the yellow exclamation mark, then no need to install any more drivers.

For the Windows Security issue, please start a new thread and share the link to the new thread here. Will reply to that.

Regards,

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52 additional answers

Anonymous

2023-12-16T09:40:09+00:00

Hi Good morning, looking into this now, and I could identify easily the machine type and drivers and could locate the DPTF driver.

The only thing which confuses me that it says it is for Windows 10. If I check winver, it says Windows 11 21H2, 22000.1098.

So can I install this package, if it indicates driver for Windows 10? I cannot find a later version for this driver for Windows 11?
Was this answer helpful?

0 comments No comments
Ramesh 181.9K Reputation points Volunteer Moderator

2023-12-16T09:45:45+00:00

I think it can be installed on Windows 11. Please try it.
Was this answer helpful?

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Anonymous

2023-12-16T12:25:29+00:00

We are getting much closer.

I installed the driver as indicated (the Win10 version)

It passed the setup

It startede the Installation

It passed the 62% (we did not get that far so far)

It finished at 100%

It restarted

It restarted

Then it said "Undoing some changes to your machine" which concerned me.

After several reboots the window below appeared (I checekd winver and it still says Windows 11 home 21H2)

Knowing that crashing during install I guess a Panther and Rollback should have been created, and it did, I uploaded them here: https://1drv.ms/f/s!At3helIxGZsEknlHW5PQcVhJDUtO?e=wSqhbX

So it looks like we are really getting close to the target, there still seems to be something wrong with installing drivers.... BTW I extracted the new driver to the drivers directory in root, I hope this did not impact the installation? Do there is now a directory intel: C:\drivers\Intel DPTF Driver\20231612.12403977

I hope this did not cause any problems? shall I move that somewhere else?
Was this answer helpful?

0 comments No comments
Ramesh 181.9K Reputation points Volunteer Moderator

2023-12-16T12:33:50+00:00
Great. The earlier error is fixed. This time around, it's a different driver package. The "Intel Graphics Control Panel" driver package could not be migrated.

Try running:
```
pnputil /delete-driver oem41.inf /uninstall /force
```
Please rerun the setup.
Was this answer helpful?

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